Loan Servicing Specialist

Farm Credit Mid-America is a financial services cooperative serving the financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Its purpose is to secure the future of rural communities and agriculture, and it is passionate about creating positive customer experiences. Schedule: Full Time, Hybrid Travel Required: 0% - 25% Compensation: The salary range for this position is estimated to be $60,265.00 – $112,400.00 annualized, which reflects the company’s current estimate of the potential compensation range at the time of posting. Final compensation will be determined based on factors such as experience, skills, education, qualifications, and allotted budget, and the organization offers a comprehensive benefits program as part of its overall compensation strategy. Benefits at a Glance Medical, dental, and vision insurance Well‑being and fitness reimbursement programs Paid vacation, sick leave, and holidays 401(k) plan with company contributions and matching opportunities Paid parental leave Short‑term and long‑term disability coverage Tuition reimbursement and professional development programs Community involvement and volunteer opportunities Variable compensation opportunities for eligible positions About Our Opportunity The Commercial Loan Operations Specialist, known internally as Portfolio Representative‑Originated, is responsible for retaining and increasing the Association’s Food and Agribusiness portfolio with new and existing loan transactions and creating a world‑class customer experience for internal and external customers. The role manages a portfolio of complex originated loan transactions, including those involving multi‑bank syndications, and proactively oversees an assigned portfolio where Farm Credit Mid‑America serves as the lead lender, all while adapting to continuously evolving priorities and deadlines and monitoring and completing loan transactions. How You Will Spend Your Time Manage an assigned portfolio of originated loans, including complex and multi‑bank syndicated transactions, supporting portfolio performance and customer relationships. Process loan transactions and servicing activities, including new loans, modifications, and renewals, to support timely and accurate execution. Prepare, review, and validate complex loan documentation and terms, including master participation agreements, allocations, participation certificates, and other appropriate documentation. Approve actions under delegated authority, escalating issues as needed. Maintain loan compliance and operational accuracy by managing required control reports and adhering to Association policies and procedures for large dollar transactions. Represent the Association externally, participating in industry events and customer visits with sales and credit partners, supporting relationship‑management efforts. Manage assigned work with minimal direction delivering a high degree of accuracy, quality and timely completion. Apply functional knowledge and judgment to evaluate information and make informed decisions. Anticipate needs, manage competing priorities, and proactively communicate status or risks. Support process improvements by identifying gaps and recommending practical solutions. Collaborate effectively across teams to advance shared goals and business outcomes. Serve as a resource to less experienced team members through informal guidance. Education & Experience High school diploma/GED with 7 years relevant experience required. Bachelor’s degree with 3 years relevant experience preferred. Mental & Physical Requirements While engaged in this position, team members will routinely sit, use hands for tasks, and communicate orally. Standing or walking is frequently required, while occasional demands include reaching with hands and arms, and lifting or moving up to ten pounds. Vision requirements encompass close and distance vision. The work environment typically has a moderate noise level. This role may entail a blend of mental and physical capabilities, requiring strong mental acuity, problem‑solving skills, and occasional physical tasks such as standing, lifting, or extended computer usage. Some roles may require a valid driver’s license for long‑distance travel. Reasonable accommodations will be considered for individuals as requested. Farm Credit Mid‑America provides a competitive total rewards package to our team members, including an award‑winning 401(k) plan and a comprehensive Health and Financial wellness benefits program. Farm Credit Mid‑America is an equal‑opportunity employer; all applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other category protected by law. #J-18808-Ljbffr