Customer Success Partner

Serving as the primary virtual support resource for assigned accounts, the full-time Customer Success Partner will deliver high-quality customer experiences through proactive communication, order support, and relationship management while working remotely from Minneapolis, Cleveland, or Cincinnati. Key Responsibilities Serve as the primary virtual point of contact for assigned accounts Build and maintain strong customer relationships through various communication channels Process customer orders accurately and resolve order-related issues efficiently Required Qualifications 3+ years of experience in customer service, inside sales, or account management Proficiency in Microsoft Office, Salesforce, and order management systems Beauty industry experience preferred Experience supporting customers in a virtual or remote environment preferred Strong communication and relationship-building skills