Administrative Specialist

Intake Coordinator

We're hiring an Intake Coordinator to join our Falls Church office. You'll be the first point of contact for new patient referrals — handling intake from physicians and families, verifying insurance, coordinating with our clinical team to schedule starts of care, and making sure every patient gets a smooth transition into home health. This role is a good fit for someone with home health intake experience who wants to be the operational backbone of a busy office.

Handle new patient referrals with urgency and professionalism

Coordinate with physicians, families, and referral sources to gather intake information

Verify insurance and secure necessary authorizations

Collaborate with clinical staff to schedule start-of-care visits

Document referrals and authorizations accurately in WellSky

Serve as the daily point of contact between referral sources and our clinical team

2+ years of home health intake experience preferred

Strong knowledge of insurance verification and Medicare/Medicaid authorizations

WellSky experience is a plus but not required

Proficient with Microsoft Office (Outlook, Word, Excel)

Strong multitasking, communication, and organizational skills

Must be able to work on-site at our Falls Church office

Competitive hourly pay

Full benefits: medical, dental, vision, PTO, paid holidays, and Aflac supplemental coverage

Monday–Friday daytime schedule — no weekends, no on-call

Supportive clinical and administrative team

Human Touch Home Health Care has been recognized as a Washington Post Top Workplace. For over 27 years, we've been providing skilled and non-skilled home health across D.C., Maryland, Virginia, and Pennsylvania. We've grown the way we like — by keeping clinicians, not churning through them. We would love to have you join our team.