Front Desk/Insurance

Job Description

Job Description

Our office is looking for an enthusiastic, service-oriented, RELIABLE detail-oriented individual to join our practice as a front desk-bookkeeper member of our team. Our office is a full scope optometric practice and offers services such as dry eye, diabetic eye exams, glaucoma, and cataract evaluations. We pride ourselves on offering high-quality eye care and eyewear to our patients.

• Competitive pay.
• Paid time off.
• Vision insurance.

Responsibilities:

• Assist patients with the completion of medical history forms and ensure accurate medical records.
• Use our EHR system: schedule appointments, answering phone calls, checking in and checking out patients, completing end-of-day duties, and managing patient inquiries.
• Ability and willingness to cross train with our ophthalmic tech.

Verify all insurance for the upcoming patient & Including Procedure & well check benefit:

• Able to communicate with patients regarding Co-pay, Co-Insurance & Deductible, and Collect Office visits, including labs & procedures appropriately.
• Familiar with the use of scanner, computer and other technology.
• Able to post all payments and generate end of day reports on our EHR system.
• Educate patients on proper contact lens care, training patients on insertion/removal training and learning about soft contact lenses and specialty contact lenses.

Skills:

• Familiarity with basic math concepts to assist in sales and reports.
• Familiarity with computer programs such as Microsoft and Google Suite.
• Excellent communication skills, both verbal and written, to effectively interact with patients and team members.
• Strong work ethic, attention to detail, and organizational skills to manage multiple tasks efficiently.
• SPANISH IS A PLUS.