Hotel Night Auditor

Job Description

Job Description

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values.

This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!
Compensation:

$16 per hour

Responsibilities:

• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Process payments, generate invoices, and balance transactions at the end of each shift.
• Assist with reservations via phone, email, or in person, including group bookings.
• Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.

Qualifications:

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

About Company

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.