Manhattan Active Support Analyst - Sr. Associate - 00070302551

Warehouse Management Consultant

Cognizant is seeking a Warehouse Management Consultant with expertise in Manhattan Active Warehouse Management (MA WM) and Manhattan Warehouse Management for Open Systems (WMOS). In this client-facing role, you will be responsible for supporting, maintaining, and enhancing warehouse management solutions, ensuring operational stability, resolving complex technical issues, and driving continuous improvement initiatives for our clients.

In this role, you will:

• Leverage strong functional knowledge of warehouse operations and end-to-end WMS processes to support business and operational objectives.
• Utilize hands-on technical expertise with Oracle SQL, Postman, Manhattan Base Component APIs, and JSON to perform troubleshooting, data analysis, and integration validation.
• Conduct advanced troubleshooting, root cause analysis (RCA), and issue resolution in high-availability production environments.
• Support and troubleshoot Manhattan Active WM Proactive Extensions, SCI and Jasper reporting solutions, label generation, and reporting frameworks.
• Collaborate with cross-functional teams to identify opportunities for system optimization, process improvement, and operational excellence.
• Ensure system stability, performance, and successful delivery of WMS-related enhancements and support activities.

Work Model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is a hybrid position working in at the client or Cognizant office in Columbus, OH as required.

What you need to have to be considered

• 34 years of overall IT experience, including 3-4 + years of hands-on experience implementing and supporting Manhattan Active WM (Cloud) solutions.
• Strong experience providing production support in enterprise environments with knowledge of ITIL processes and best practices.
• Demonstrated proficiency with Oracle SQL, Postman, Manhattan Base Component APIs, and JSON for troubleshooting, data analysis, and integration testing.
• Strong analytical and problem-solving skills with experience resolving complex warehouse management issues.
• Ability to work effectively in a client-facing environment and collaborate across technical and business teams.

These will help you stand out

• Certifications in Manhattan Active WM, Google Cloud Platform (GCP), or Generative AI technologies.
• Experience supporting large-scale warehouse operations and cloud-based WMS environments.
• Strong communication and stakeholder management skills.

Why Join Cognizant?

We welcome candidates who bring diverse experiences, transferable skills, and fresh perspectives. Even if you do not meet every qualification listed, we encourage you to apply if you are passionate about technology, innovation, and delivering outstanding client outcomes.

Compensation

Application Deadline: 09/18/2026

Salary Range: $105,000 $150,000 annually, based on experience, skills, and qualifications.

This position is also eligible for Cognizant's discretionary annual incentive program, subject to performance and applicable plan terms.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Holidays and Paid Time Off
• 401(k) Plan with Company Contributions
• Short-Term and Long-Term Disability Coverage
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: Compensation and benefits information is accurate as of the date of posting. Cognizant reserves the right to modify compensation, benefits, and eligibility requirements at any time, subject to applicable laws.

Please note this role cannot offer visa transfer or sponsorship now or in the future.

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Things to know before you apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email View email address on click.appcast.io with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.