Head of BI & Analytics

Role Description

StellarTech is looking for the Head of BI & Analytics. You will lead the establishment and evolution of our BI & Analytics unit, serving as the cornerstone for data-driven decision-making across the company. You will be responsible for managing and overseeing our Data Platform, providing comprehensive analytics, reports, and insights to support various internal functions including Marketing, Monetization, Product, Payments, and Customer Support.

• Create Analytics Framework for Mobile Apps: Design and implement a robust analytics framework tailored to mobile and web applications, covering the complete business cycle with marketing, monetization, payments, and product data. Establish key business metrics, organize metric tree and reporting structure for financial and operational controls.
• Data Management and Excellence: Act as Business owner of Data Platform, ensuring it supports real-time data processing and analytics needs for business units. Oversee the integration of required data sources and data integrity & reliability across the platform. Define and manage Data Model inline with business needs, ensure Data Quality controls are in place.
• Operational Reporting and Visualization Tooling: Develop and maintain operational reporting systems and dashboards to monitor day-to-day operations, including key metrics for app usage, marketing, and financial performance. Select and implement cutting-edge tools for data visualization to ensure accessible, real-time insights for decision-makers.
• Strategic Insights and Decision Support: Provide strategic insights to executive leadership and internal stakeholders by analyzing data trends and market dynamics. Drive data-driven decision-making processes across the company, particularly in areas affecting product development, marketing strategies, and customer experience. Design business metrics, create plans and forecasts.
• Cross-functional Collaboration for Data-Driven Culture: Foster a collaborative environment with Marketing, Monetization, Product, Payments, Finance, and Customer Support teams to identify and fulfill their analytics needs. Champion the use of data and insights in all strategic discussions and planning sessions to embed a data-driven culture throughout the organization.
• Data Governance, Privacy, and Compliance: Ensure the analytics practices adhere to data governance standards and comply with relevant privacy laws and regulations. Implement policies and procedures for data handling and sharing to protect user data and company information.
• Leadership and Team Development: Assemble and steer the analytics team in a matrix structure, setting objectives and key performance indicators in line with the company’s vision.
• AI Initiatives Development: Develop and implement an AI/ML strategy for analytics to enhance decision-making efficiency across various business units.
• Cross-Product Analytics: Create a systematic approach for comparative analysis and benchmarking between company products and competitive products to identify best practices and potential synergies.

Qualifications

• At least 3-5 years in a similar analytics leadership role in the mobile and web app industries with millions of users.
• Strong expertise in analytics tools (Tableau, SuperSet, etc.) and platforms (e.g., Google Analytics), data warehousing solutions, and SQL/NoSQL databases. Familiarity with machine learning techniques.
• Practical experience of creating and managing data models for mobile and web application analytics. Understanding of business-related metrics (subscription, upsells, etc.)/ Organizing analytical environments for performance marketing and other business units.
• Proven experience in managing large datasets, and in the development and management of a Data Platform. Organizing and preserving data quality and integrity.
• Proficiency in statistical analysis, data visualization, and predictive modeling tools. Practical experience of using 3rd party tools like Similarweb, Sensor Tower, etc.
• Knowledge and experience of integrating with product analytical tools (Amplitude, Mixpanel) and marketing tooling (Meta, GoogleAds, BigSpy, etc.). Awareness of platform integration aspects. Strong A/B tooling practitioner.
• Basic knowledge of data platforms architectures and integration techniques, its capabilities and limitations.
• Experience building scalable analytics systems for rapidly growing companies transitioning from hundreds of thousands to tens of millions of users.
• Experience developing analytics stacks that can be integrated with company platform solutions.

Requirements

• Experience with systems that automatically optimize marketing campaigns, pricing, and other business processes based on analytical data.
• Understanding of recommendation systems and content personalization algorithms.

Benefits

• Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
• Global Remote Work: Work from anywhere.
• Health: Company-provided medical expense compensation.
• AI Solutions: AI subscription and other tools.
• Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
• Collaborative Culture: Work alongside passionate professionals who are as driven as you are.