Accounts Receivable Specialist

Manage the full invoice-to-cash cycle, ensuring invoices go out accurately and on time, payments are applied correctly, and the AR aging stays tight. Proactively monitor aging reports and follow up on past‑due accounts through structured outreach, owning the collections cadence from first notice through escalation. Build and maintain a standardized customer communication workflow for collections, including outreach templates, escalation cadences, and documentation standards, so every customer interaction is consistent, professional, and trackable. Conduct regular cross‑functional syncs with Sales, Customer Success, and other departments to resolve billing disputes, account holds, and payment issues quickly. Maintain thorough documentation of all collection activity and account resolutions as volume and complexity scale. Drive the adoption of AI‑powered tools and intelligent agents to automate manual workflows, enhance collections effectiveness, accelerate cash conversion, and build a scalable accounts receivable operation that supports rapid company growth. Prepare and distribute weekly and monthly AR reports—including aging summaries, DSO tracking, and collection status updates—for management review. Identify and recommend improvements to billing accuracy, collection efficiency, and cash application processes as we scale. Assist in developing and maintaining AR policies, procedures, and internal controls. Record and review daily cash transactions and ensure accurate posting to the general ledger. Perform monthly bank reconciliations and investigate variances. Monitor cash balances and assist with short‑term cash forecasting. Ensure proper recording of cash receipts, transfers, and adjustments with strong internal controls. Prepare and review monthly balance sheet reconciliations for accounts receivable and cash. Analyze account activity, investigate discrepancies, and maintain organized reconciliation schedules and supporting documentation. Support and help drive the month‑end and year‑end close process. Requirements Bachelor’s degree in Accounting, Finance, or a related field required. 5+ years of accounts receivable experience with a strong focus on collections and high‑volume billing. Demonstrated track record of managing a large receivables portfolio and reducing DSO. Experience with general ledger accounting, reconciliations, and financial close processes. Experience supporting or participating in a revenue system or billing platform implementation a plus. Experience designing, documenting, and scaling AR processes, with the ability to build operational infrastructure, establish best practices, and support the growth of a high‑performing AR function. Strong proficiency in accounting software, Microsoft Excel (pivot tables, VLOOKUPs, aging analysis), and AI‑powered productivity and automation tools. Understanding of AR processes, general ledger posting, and month‑end close procedures. Excellent written and verbal communication skills, with the ability to build relationships and engage effectively with customers and internal stakeholders at all levels. Exceptional attention to detail, organizational skills, and sound judgment, with the ability to accurately manage high‑volume invoicing, payments, and account reconciliations, prioritize competing deadlines, and independently resolve or appropriately elevate account issues in a fast‑paced environment. Hard Skills Accounts receivable Collections Billing General ledger accounting Reconciliations Financial close processes DSO reduction AR process design Cash forecasting Invoice management Soft Skills Communication Attention to detail Organizational skills Judgment Relationship building Problem‑solving Time management Independent resolution Escalation management Collaboration Certifications & Qualifications Bachelor’s degree in Accounting Bachelor’s degree in Finance #J-18808-Ljbffr