Manager, Product Management

Manager of Product Management for Administration and Back Office Workflows

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Manager of Product Management for Administration and Back Office Workflows will lead the product strategy, roadmap, and execution for the administrative experiences that support Q2's digital banking platform, serving more than 27 million users. This role is responsible for the tools and workflows financial institution employees use to configure, manage, support, and operate digital banking across consumer, small business, and commercial segments.

The leader in this role will own critical back-office capabilities that enable efficient administration, user management, entitlements, servicing, operational controls, and platform configuration. They will work closely with product, engineering, implementation, support, customer success, sales, and financial institution stakeholders to modernize administrative workflows, reduce operational friction, improve usability, and ensure scalable platform governance.

This role requires a strong product leader who can balance strategic platform modernization with practical operational needs. The ideal candidate will bring experience managing complex workflow products, translating customer and internal stakeholder needs into actionable product priorities, and leading a team of product managers responsible for high-impact, mission-critical capabilities. Success in this role will be measured by improved operational efficiency, stronger customer satisfaction, reduced support burden, better administrative usability, and continued scalability of Q2's digital banking platform.

Responsibilities

• Own product strategy and roadmap execution for assigned product areas
• Lead, coach, and develop a team of product managers or product owners
• Partner cross-functionally with Engineering, Design, Sales, Customer Success, Support, Implementation, and other stakeholders to deliver product outcomes
• Define and track product success metrics tied to business objectives, customer value, adoption, and operational performance
• Translate customer, market, and internal stakeholder feedback into prioritized product enhancements
• Support business cases, investment planning, and roadmap trade-off decisions for assigned product initiatives
• Drive product adoption, enablement, and continuous improvement across the customer base

Experience & Knowledge

• 6+ years of related experience; advanced degree with 4+ acceptable
• 1–2 years managing and developing employees
• SaaS or financial services background with fraud/security expertise
• Strong Agile experience with Jira/Confluence and release cycles
• Excellent problem‑solving, analytical, and communication skills

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – "You Earned it"

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements