Clinic Manager

About the Practice Reston Ear, Nose, & Throat, an affiliate of SENTA Partners, is Northern Virginia's premier adult and pediatric otolaryngology center. The specialists at Reston Ear, Nose & Throat are committed to providing compassionate and comprehensive care for a wide range of ear, nose, and throat (ENT) and allergy problems for adult and pediatric patients. SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people breathe better, hear better, live better. We focus on operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We foster a collaborative and supportive work environment where employees can thrive and grow. Position Summary We are seeking an experienced and motivated clinic manager with at least 2+ years of supervisory experience in a medical office to join our team. The ideal candidate will have a positive and optimistic outlook, a strong work ethic, excellent problem solving skills, and be a great leader by example. Key Responsibilities Assist in managing the daily operations of the practice to ensure efficient workflow, maintain high patient satisfaction, and adherence to best practices at both office locations. Oversee billing, collections, and patient service functions effectively. Respond and resolve patient inquiries, concerns, and service issues in a professional and timely manner. Help supervise and support non‑clinical staff, including conducting annual performance reviews and fostering a collaborative team environment. Ensure both offices remain clean and organized and fully operational, including safety and maintenance checks. Manage medical and office supply inventory, oversee ordering, and keep expenses within budget guidelines. Provide support with direct patient care tasks when needed (e.g., during staffing shortages, employee vacations, sick leave, or high patient volume). Maintain compliance with federal, state, and company policies, procedures, and health regulations. Perform other duties as assigned by the Practice Administrator. What We Offer Comprehensive Health Benefits (Medical, Dental, and Vision) Health Savings Account (HSA) Flexible Spending Account (FSA) Short & Long Term Disability Holidays & Paid Time Off (PTO) Employee Assistance Program (EAP) Retirement Contribution Program – 401(K) Match Requirements Bachelor's degree required. Minimum of 2+ years supervisory experience in a medical practice or healthcare setting. Experience in medical billing processes and patient payment collections. Demonstrated leadership abilities with strong interpersonal and team management skills. Excellent communication, organizational, and problem solving skills. Ability to multitask and effectively manage operations in a fast‑paced clinical environment. Strong work ethic, professionalism, and integrity. Additional Information Certain U.S. jurisdictions require SENTA Partners to provide a reasonable estimate of the salary for this role. The posted salary range reflects our best estimate at the time of posting, though actual salaries may vary and are based on location, experience, skills, and organizational needs. SENTA Partners is an equal‑opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. #J-18808-Ljbffr