Application Specialist [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Application Specialist based in the United States.

This role is an excellent opportunity for an experienced application support professional to provide technical expertise across critical enterprise platforms in a federal IT environment. You will serve as a subject matter expert, ensuring the reliability, usability, and operational readiness of business-critical applications while supporting users and technical teams. Working collaboratively with service desk, engineering, and government stakeholders, you will help resolve complex issues, support application deployments, and improve knowledge sharing across the organization. The position combines technical troubleshooting, system administration, documentation, and training responsibilities. It is well suited for professionals who enjoy solving complex technical challenges while delivering exceptional user support. You'll join a collaborative environment that values continuous learning, operational excellence, and service quality.

Accountabilities:

• Provide subject matter expertise and advanced technical support for enterprise applications, including platforms such as SAP, Salesforce, and ArcGIS.
• Troubleshoot complex application issues and support incident, problem, and service request resolution.
• Perform application administration tasks, including system configuration, user access management, and operational support.
• Assist with application onboarding, testing, release management, and deployment activities to ensure successful implementation.
• Develop, maintain, and continuously improve knowledge articles, user guides, and technical documentation.
• Deliver training and knowledge transfer sessions to Tier 1 and Tier 2 support teams, improving overall service desk capabilities.
• Collaborate with technical teams and federal stakeholders to resolve application issues and support ongoing service improvements.

Requirements:

• Minimum of 3 years of experience supporting enterprise business applications in an IT environment.
• Demonstrated expertise in at least one enterprise platform, such as SAP, Salesforce, or ArcGIS.
• Experience with application administration, configuration, user management, and technical troubleshooting.
• Strong analytical, problem-solving, communication, and documentation skills.
• Ability to collaborate effectively across technical teams and business stakeholders in a structured environment.
• Eligibility to obtain and maintain a U.S. Government Public Trust clearance.
• Bachelor's degree in Information Technology, Management Information Systems, GIS, or a related discipline is preferred.
• Platform-specific certifications and experience supporting federal IT environments are considered strong advantages.
• Must be a U.S. citizen or permanent resident.

Benefits:

• Competitive compensation package.
• Healthcare benefits starting on the first day of employment.
• Paid training and ongoing professional development opportunities.
• Commuter benefits.
• Supportive work-life balance and collaborative team environment.
• Opportunity to contribute to impactful federal technology programs.
• Career growth opportunities within a growing organization.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.