Sales Development Representative

Job Description

Job Description

Sales Development Representative

Healthcare is increasingly unaffordable for many Americans. For those who can afford it, they are in a health insurance system that has become more confusing, restrictive, and lower value with each passing year. Here at WeShare our mission is to bring better healthcare to America at a better price. We offer consumers a member-to-member health sharing program that is much more cost effective than standard health insurance while providing access to over 1.2 million physicians across the country. Come join us on this important journey to create the next generation of healthcare!

WeShare is a rapidly growing faith-based nonprofit that strives to do good while delivering great and affordable healthcare. The company is led by senior executives with an extensive background in both for-profit and not-for-profit enterprises. If you have a bias for action, enjoy challenges, and love creating impact in a massive industry, WeShare might be the place for you!

About this role

Are you a dynamic and ambitious Sales Development Representative with a passion for expanding customer bases and generating qualified sales opportunities? If so, we want you on board to help UHSM revolutionize the healthcare industry! As part of our team, you will have the opportunity to take ownership of engaging prospective individuals and families, paving the way for our Account Executive team to close deals. Join us in our mission to provide customizable healthcare solutions that help individuals and businesses reduce costs, protect their assets, manage risks, and achieve financial success.

This role is a full-time role and on-site in Orange, CA.

Key Responsibilities

• Learn & become an expert on UHSM’s product offerings.
• Leverage opportunities to learn the market and business.
• Contact leads via phone, auto-dialer, email, and/or web chat to qualify prospects and promote UHSM product offerings and services.
• Answer inbound direct calls from prospective new members to pre-qualify and provide opportunities for the Account Executive team.
• Work with team members to meet conversion, acquisition, and revenue goals.
• Maintain detailed records of outgoing and ingoing calls as well as follow-up information and outcomes.
• Meet or exceed projected weekly and monthly performance targets.
• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
• Accurately document the customer's personal information including phone number, address, and other order information.
• Persuasively engage the customer in conversation to explain how UHSM products and/or services will add value to their lives and meet their needs.
• Ask relevant leading questions to understand the customer's needs.
• Follow prepared scripts to provideaccurateand compliant information.
• Contribute to overall team success - relay any information that may be of value to the team such as best practices, market sentiment, competitive pressures, etc.

Required Qualifications

• 6+ months of customer service, sales, or sales development experience OR a recent graduate from a bachelor's degree program.
• 6+months of experience with CRM or sales enablement software.
• Able to work in our Orange, CA office location.

Preferred Qualifications

• Healthcare sales experience.
• Strong critical thinking and problem-solving ability.
• Able to accept constructive criticism and continually improve sales techniques.
• Creativity, curiosity, and desire to find “the third alternative” when faced with a challenge.
• Excellent interpersonal oral and written communication skills.
• Avid learner – our company is always evolving, and your knowledge must evolve too!
• Proven experience in achieving or exceeding sales goals

What we offer

• Competitive Hourly + Bonus
• Health, Dental, Vision,and403(b)with companymatch.
• Great culture where you work with the founder and key stakeholders in a relaxed, but innovative atmosphere.

UHSM is an Equal Opportunity Employer. Our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.