Product Leader - Cloud & Training Solutions

Requisition #: 20914Functional Area: Product ManagementEmployment Type: Full-TimeWork Options: In Office / Partial Remote from Neenah/Appleton/Oshkosh area #LI-HybridWork Hours: Standard Business HoursPosition SummaryAre you a strategic thinker with a passion for innovation and customer-centric solutions? Do you thrive in fast-paced environments where your ideas shape the future of technology? Join us as a Product Leader and help drive the success of our Cloud and Training product lines within our Technology Solutions business unit.As a Product Leader, you’ll be responsible for the full lifecycle of your product/service line - from concept launch to ongoing optimization. You'll be at the forefront of designing, launching, and evolving products and services that make a real impact. You’ll collaborate across teams, engage with customers, and lead initiatives that fuel growth and deliver exceptional value. We’re looking for someone who is a visionary, a builder, and a champion for excellence.This position is required to work onsite at least 3 days per week.Key ResponsibilitiesProduct Strategy & RoadmappingDefine and maintain the product/service vision and roadmap.Analyze market trends and customer feedback to identify opportunities for new offerings or enhancements.Collaborate with internal stakeholders to align product strategy with business goals.Product Development & Lifecycle ManagementLead the design and launch of new products/services and features.Manage the lifecycle of existing offerings, including updates and retirements.Own assigned back-office systems that support product functionality and user experience.Customer & Market EngagementGather and prioritize customer requirements through direct engagement and market research.Represent the company at industry events to promote offerings and gather insights.Monitor and improve customer satisfaction, loyalty, and retention metrics.Cross-Functional LeadershipPartner with Development teams throughout the product lifecycle, including backlog grooming and prioritization.Work with Marketing and Portfolio Management to develop pricing strategies and go-to-market plans.Collaborate with Sales to ensure offerings are packaged and positioned effectively.Performance & Financial AccountabilityDrive revenue growth and meet launch objectives for assigned product lines.Manage budgets and expenses in alignment with departmental and corporate goals.Track and report on key performance indicators, including Customer Loyalty Index results.QualificationsExperience4+ years in a product/service design, product/service manager, or project management role, preferably for a commercialized customer-facing offering.Prior experience working with business software applications, preferably including business-to-business websites and back-office systems.Demonstrated experience in writing requirements for business software applications, including business-to-business websites and back-office systems.Prior experience in a leadership role strongly preferred.EducationBachelor's degree required in Marketing, Business or a Technology field.In lieu of degree, may consider an additional 4 years of experience in a product management or project management role.Technology SkillsDemonstrated experience with designing or managing the functionality of client-facing portals.Demonstrated experience with the integration of business systems (i.e. back-office systems and client-facing portals) and how integration impacts the user experience (i.e. data integrity, etc.)Other Skills/QualificationsAbility to develop and implement growth plans and programs. Strong verbal and written communication skills.Strong organizational and time management skills.Ability to break down deliverables into specific development activities and to accurately estimate delivery dates and project costs. Understanding of product management processes and methodologies.Solution and team oriented, with the ability to lead and influence others.Ability to work with diverse, cross-functional teams throughout the organization. Knowledge of complex Sales processes related to technology-based products or services. Ability to recognize sales channel capabilities and package products accordingly.Internal J. J. Keller experience requirements may vary from those for external candidates, with consideration given to demonstrated performance, institutional knowledge, and career progression within the organization.Physical RequirementsWork is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices or customer sites may also be required, depending on assignment. We Protect People & The Businesses They RunEvery associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.J. J. Keller Earns 8th Great Place to Work Certification: Click HERE to find out what makes J. J. Keller great.J. J. Keller Certified as a Top 100 Most Loved Workplace in America: Click HERE to find out why our associates LOVE working at J. J. Keller.2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.If you experience system-related issues or need assistance with the online application, please call View phone number on click.appcast.io.Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Programand you will earn a cash payment if your referral is hired.J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.