Dealership Administrative Assistant

About the Job

Bob's Motorcycles is looking for a detail-oriented and customer-focused administrative assistant and title clerk to support the daily operations of our dealership. This role is responsible for assisting the Finance and Sales Department with deal processing and documentation, bookkeeping and general administrative duties across the business.

Workweek is Tuesday-Saturday , flexible hours are possible. If you're organized, proactive, and comfortable juggling multiple responsibilities in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

General Administrative Support:

• Answer and direct incoming phone calls in a friendly and professional manner.
• Maintain organized filing systems (digital and physical).
• Assist management with reporting, data entry, and miscellaneous tasks.
• Support sales, service, and parts departments with administrative needs.
• Maintain accurate financial documentation.
• Assist with daily bookkeeping tasks as requested.
• Assist with month-end and year-end closing processes.

Finance & Sales Support:

• Verify, assemble, and submit tag & title paperwork accurately and in a timely manner.
• Prepare deal jackets for units and maintain secure files for completed sales.
• Ensure all sales documentation is complete, compliant, and properly filed.
• Coordinate with lenders, MVA, and tag agencies as needed.
• Track and follow up on outstanding paperwork.
• Accurately input new motorcycle inventory and invoices in dealership management systems.
• Receive and enter tag & title invoices in dealership management systems.
• Take proactive measures to learn new title regulations.
• Maintain lot book and title binder.
• Process used motorcycle purchases, trades, and payoffs and prepare payments.
• Prepare and submit service contracts and other F&I agreements.
• Other duties as requested.

Requirements:

• Previous administrative or office experience; dealership experience a plus.
• Previous tag & title experience preferred.
• Strong computer skills including proficiency in Microsoft Office; VITU OLRS experience a plus.
• High level of accuracy in all tasks.
• Strong organizational skills and attention to detail.
• Effective problem-solving abilities.
• Ability to read and interpret documents such as sales agreements, procedure manuals, and tax and title regulations.
• Basic accounting/bookkeeping knowledge and good math skills.
• Ability to multitask and prioritize effectively and meet deadlines.
• Excellent communication and customer service skills.
• Reliable, self-motivated, and team-oriented.
• Ability to pass criminal background check and drug test.

Competitive Salary : $19-21 per hour based on experience and qualifications

Comprehensive benefits package for full-time employeesincluding:

• 90% employer-paid health insurance.
• Paid vacation, sick leave, and holidays.
• 401(k) retirement plan.
• Optional dental, life, and disability insurance.
• Flexible spending accounts (medical & dependent care).
• Employee Assistance Program.
• Deep employee discounts.
• A passionate, motorcycle-loving team environment.

How to Apply:

Please submit a resume and cover letter that includes your:

• Experience with processing in-state and out-of-state titles.
• Preference for full-time or part-time employment.
• Scheduling needs.
• Expected salary range.

Bob's Motorcycles is a highly regarded motorcycle dealership with a long-standing reputation for quality service and passionate riders. We offer a fun, fast-paced environment where team members are encouraged to share ideas, grow their skills, and ride along with some of the industry's most exciting brands. Apply today to become part of the Bob's Motorcycles family!

Bob's is conveniently located halfway between Baltimore and Washington, DC in southeast Howard County. Learn more about Bob's Motorcycles at

This position would be a good fit for an administrative assistant with F&I, dealership, and automotive tag and title experience.

About the Company

WIth over 40 years in the motorcycle industry, Bob's Motorcycles is a top industry leader for motorcyclists worldwide. From rare vintage motorcycles to service and restoration; to acquisition, servicing and enjoyment of the newest models; to the accessories and riding gear that allow a rider to truly enjoy his or her motorcycle to the utmost, all can be found under the roof of one of the country's most exciting, friendly and fun destination dealerships. Bob's Motorcycles strives to provide every rider "The Ultimate Motorcycling Experience." Bob's Motorcycles is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Bob's makes reasonable accommodations during all aspects of the employment process, including during the interview process. Bob's Motorcycles is a Drug Free Workplace.