Remote Quality Assurance Analyst - Real-Time Feedback
NexRep LLC
NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep’s independent marketplace contractors. The role identifies trends and works with certification and operations teams to meet client standards.
Responsibilities include monitoring real-time interactions, reviewing customer satisfaction data, and providing actionable feedback to improve quality scores. Travel may be required for client meetings.
#J-18808-LjbffrVacancy posted 1 day ago
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