Housekeeping Manager

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Housekeeping Manager is responsible for leading and managing the housekeeping department to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide oversight of guest rooms and public areas, and management of all housekeeping activities including budget reviews, ordering supplies, scheduling, staffing, contract staff management, room inspections, as well as training, disciplining, and developing seasonal and year-round employees.

Job Specifications:

• Starting Wage: $32.00/hr - $34.00/hr
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes  

Job Responsibilities:

• Oversee the day-to-day housekeeping operations including daily opening procedures and issuing staff assignments.
• Lead a culture of safety within the housekeeping department.
• Manage housekeeping inventory and complete timely procurement of supplies for the department.
• Manage Laundry vendor.
• Evaluate guest satisfaction levels and monitor trends through guest surveys and other means, with a focus on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls and well managed schedules.
• Set departmental targets and objectives, work schedules, and ensure that company’s policies and procedures are implemented.
• Conduct, direct, and participate in all departmental inventories; keep records of all inventories for future references.
• Maintain good communication and work relationships within all departments within the property, and with external customers and suppliers.
• Ensure staffing levels cover and are in line with business demands.
• Manage staff performance issues in compliance with Vail Resorts policies and procedures.
• Recruit, manage, train and develop the housekeeping team; conduct ongoing training for existing and new staff.
• Maintain good communication and relationships with condo homeowners and respond to their requests promptly and professionally.
• Be an active participant with Vail Resorts Housekeeping Best Practices Group.
• Additional tasks as required.

Job Requirements:

• Two years of housekeeping supervisor or management experience
• Basic computer skills required, Microsoft Office proficiency preferred, ability to learn various software required.
• Must be able to manage multiple priorities in a fast-paced environment.
• Ability to communicate effectively within and outside housekeeping department.
• Ability to creatively solve problems with guests, employees, and various other departments within the resort.
• Strong written and verbal communication skills
• Strong attention to detail.
• Conversational Spanish helpful

The expected pay range is $32.00/hr - $34.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  515243
Reference Date: 07/03/2026 
Job Code Function: Housekeeping