Associate Territory Manager - Orlando, FL

The Opportunity That Awaits You As an Associate Territory Manager, you will support the launch and adoption of an innovative robotic surgical technology, working alongside surgeons, Clinical Specialists, and commercial teams to ensure every procedure is executed safely, efficiently, and with an exceptional customer experience. Day-to-Day Responsibilities Support system launch, adoption, and procedural success across assigned accounts Partner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teams Train and support surgeons, OR, and office staff on system setup, workflow, and procedural scheduling Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones in accordance with Surgeon Pathway 2.0 Build early relationships with office staff and surgeons to understand the surgeon pathway and support procedural scheduling Assist Territory Managers in sales planning, account development, and goal achievement Support field demos, workshops, and marketing events to drive awareness and engagement Gather feedback from key stakeholders to support Marketing and R&D in product and program enhancements Manage CRM documentation, expense reports, and administrative tasks Upload case logs for all cases covered in accordance with policy Success Metrics Surgeon Engagement: Growth in trained surgeons and supported cases Onboarding Progress: Completion of onboarding milestones and procedural proficiency Customer Experience: Positive customer satisfaction and feedback from field teams Collaboration: Smooth cross-team handoffs and effective coordination with Clinical Specialists Required Qualifications Bachelor’s degree or equivalent experience 1‑2 years in medical device sales environment or B2B background Demonstrated success in customer engagement and technical aptitude Must achieve clinical proficiency to cover a case independently within 60 days post‑graduation of the internal sales training program, Aqua Academy; supplemental coaching for 30 days is possible Preferred Qualifications Strong clinical communication and OR familiarity Proficient in OR training and procedural support Collaborative, organized, and detail‑oriented with strong administrative discipline (CRM, expenses) Effective team player with high adaptability and learning agility Compensation Pay Range for this role: $85,000 to $85,000 #J-18808-Ljbffr