Front Desk Associate

Front Desk Associate

$45-50k

Position Summary

The Front Desk Associate serves as the first point of contact at headquarters and is responsible for creating a professional, welcoming, and highly functional workplace environment. This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership.

Key Responsibilities

Reception & Front-of-House Operations

• Serve as the primary point of contact for employees, visitors, and vendors
• Manage visitor registration, badging, and security protocols
• Answer and direct incoming calls, emails, and general inquiries
• Maintain a clean, organized, and professional reception and lobby area
• Receive, sort, and manage incoming mail, packages, and deliveries

Facilities Coordination

• Create and manage work orders for maintenance and repair needs
• Coordinate vendor and contractor access to the facility
• Support seating assignments, workspace tracking, and related documentation
• Monitor and restock office and workplace supplies
• Assist with office moves, reconfigurations, and space planning activities
• Submit purchase requisitions to support work orders and facility needs

Executive & Administrative Support

• Provide support to C-Suite Executive Assistants
• Coordinate meetings, conference room setup, and catering arrangements
• Assist with leadership visits, internal events, and special projects
• Maintain a high level of confidentiality, professionalism, and discretion

Vendor & Service Coordination

• Coordinate service providers and external vendors
• Support contractor onboarding and scheduling
• Track service requests and ensure timely completion

Qualifications

Education

• High school diploma or equivalent required

Experience

• Minimum of 2+ years of relevant experience in administrative, facilities, or office support roles

Preferred Qualifications

• Experience supporting executive-level stakeholders
• Experience with facilities coordination or vendor management
• Familiarity with workplace tools such as Microsoft Outlook, Excel, and Teams