Head of Enterprise Client Experience
HDR
HDR is seeking aClient Experience Director to lead enterprise‑wide client experience strategy and drive continuous improvement across the organization. You will translate client insights into action, build a client‑centric culture, and collaborate with sales, delivery, and marketing teams to strengthen relationships and outcomes.
The role demands senior leadership, change management, and the ability to operate in a globally matrixed firm with dispersed teams.
#J-18808-LjbffrVacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Head of Enterprise Client Experience in Baltimore, MD vacancy
$201k - $342k
...organization with more than 85 years of experience, we provide investment... ...partnership so our clients can feel more confident. We believe... ...satisfaction. Reporting to the Head of Workplace Experience... ...decisions are made in support of enterprise outcomes rather than platform...SuggestedFull timeLocal areaRemote workWork from home3 days per week$128k - $252.5k
...creative design. We can enhance customer experiences and drive sustained growth and customer... ...deployment planning, provisioning, enterprise configuration, and go-live readiness.Enable... ..., is based on the work you do and the clients and industries/sectors you serve.Must...SuggestedLocal area$130k - $150k
...on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.... ...provides a single point of objective business support and key client insights to Leadership. The Sr. Customer Succes Manager helps customers...SuggestedFull timeContract workPart timeRemote workFlexible hours$130k - $150k
...on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.... ...provides a single point of objective business support and key client insights to Leadership. The Sr. Customer Succes Manager helps customers...SuggestedFull timeContract workPart timeWork experience placementRemote workFlexible hours- ...You will communicate with guests and team members and help with payments and inquiries. The role requires 1–2 years of hospitality experience and a High School diploma, with potential growth within a Hilton-branded property. On-site, full-time position in Baltimore. #J-1...SuggestedFull time
Hiltonestate
Baltimore, MD2 days ago $24.29 per hour
...ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable...Hourly payTemporary workNight shiftFour Seasons
Baltimore, MD4 days ago$118k - $132k
...responsible for providing world-class strategic partnerships to our end clients. This role will serve as a trusted advisor to the customer,... ...CSM-customer partnership. Clinical delivery or applications experience is a bonus. Customer Success Managers ensure optimal adoption...Remote workGrabJobs
Baltimore, MD4 days ago$150k - $230k
...Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking... ...SECRET or TS/SCI Security Clearance. Significant experience as a CSM or AM working with the government . Our team is lean...Local areaRemote workGrabJobs
Baltimore, MD4 days ago$101k - $135k
...Title: Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue — one... ...Salesloft. Remember, you are the quarterback of the customer experience and you will have an opportunity to make a difference. WHAT WE...Remote workGrabJobs
Baltimore, MD3 days ago- ...proactive education when customers are not effectively using UpGuard to achieve the value they expected.What will you bring?2+ years' experience in customer success, project management or account management.An understanding of cyber risk management or risk management...Remote workRelocation
UpGuard
Baltimore, MD3 days ago - ...mission is to drive adoption and retention across both products by proving measurable business value. The ideal candidate has hands-on experience with POS technology, understands in-store restaurant operations and can translate product capabilities into tangible business...Work at officeLocal areaRemote work
GrabJobs
Baltimore, MD2 days ago $75k - $95k
...personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global... ...hubs in New York, London, and Lisbon. About The Role As a Client Success Manager at Reachdesk, you’ll be responsible for driving...Full timeRemote workFlexible hoursReachdesk
Baltimore, MD4 days ago- ...Customer Success Manager (CSM) plays a critical role in supporting enterprise customer success at the provider and site level. Reporting... ...questions, provide best practices, and improve the customer experience. Provide basic on-site hardware troubleshooting as needed,...Work at officeRemote workFlexible hours
Impruvon
Baltimore, MD14 days ago - ...facilities. This position serves as the primary point of contact for clients while identifying opportunities to grow pharmacy, DME, and... ...WHAT YOU BRING TO THE TEAM • Bachelor's degree • LTC experience preferred • Pharmacy Technician Certification preferred •...Night shift
Northern Pharmacy & Medical Equip Corp
Parkville, MDa month ago $107k - $214.5k
...confidence in a world of change, empowering our clients and people to realize their full... ...key to our unrivaled, culture and talent experience and our ability to be compelling to our... ...align with client business objectives, enterprise technology strategies, and ServiceNow best...Full timeWork experience placementInternshipLocal areaRemote work- Client Director - Senior ExecOur Commercial Insurance Broking Client is recruiting for an experienced and driven Client Director to join... ...record; so we're looking for someone who can come in, bring experience, and help elevate their performance even further.You'll be able...
$87k - $148k
...global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity,... ...our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for...Full timeLocal areaRemote workWork from home1 day per week- ...expertise to solve the most complex challenges facing our clients and communities.Client experience at HDR is built on understanding our clients’ needs,... ...value.The Client Experience Director leads HDR's enterprise-wide client experience strategy, helping teams across...Work at office
- ...Posting Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide...Work experience placementLocal area
- ...CSMs) by providing deep technicalexpertiseacross a portfolio of enterprise customers. This role is designed to scale technical knowledge... ...issues related to conversation behavior, routing, and experience design Collaboration & Feedback Loop Collaborate closely with...Remote work
GrabJobs
Baltimore, MD4 days ago $151k - $207.9k
...critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager,... .... You will thrive in this role if you Have 5+ years of experience in a customer success, account management, or consulting role,...Local areaWorldwideFlexible hoursShift work- ...-level relationships with senior stakeholders at Life & Annuities insurance organizationsServe as a strategic advisor, translating clients’ business challenges into solutions across Data, Cloud, AI, and DigitalDevelop and execute account plans for growth, delivery excellence...
$129.81k - $197.8k
...develop, and pursue business development opportunities, strengthen client relationships, and proactively drive go-to-market strategies... ...Manager brings a business development-first mindset and experience in a legal or professional services environment.Working closely...Full timeWork at officeRemote workRelocationVisa sponsorshipRelocation package$65k
...Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venues for a... ...the position Qualifications College degree preferred (2) year's experience in the tradeshow, convention, hospitality industry or similar experience...Full timeShift workNight shiftWeekend workGlobal Experience Specialists
Baltimore, MD4 days ago- ...United States . Job Listings 543 Vice President Of Lending Jobs in United States Senior Vice President, Venture Lending and Banking (Enterprise) Vice President of Credit Solutions & Loss Mitigation Vice President, Credit IR and Product Management (Direct Lending) AVP...
Siemens
Baltimore, MD1 day ago $75k - $105k
...currently looking for an energetic, experienced and service driven Client Manager. The Client Manager works with the Officers of the... ...with ability to resolve Client or patient disputes. Education and Experience Bachelor’s degree preferred in related field Experience in an...Contract workRemote workGrabJobs
Baltimore, MD1 day ago$44k
...Client Services ManagerBAYADA Home Health Care has an immediate opening for a Client Services Manager in our Brattleboro, VT Office.... ...degree is strongly preferredPrior medical office or home care experience preferredPrior supervisory experience a plusDemonstrated record...Work at officeLocal areaImmediate startBAYADA Home Health Care
Lutherville Timonium, MD10 hours ago$70k - $80k
...Client Service Coordinator Legacy Capital, an Independent Private Wealth Advisory practice of Ameriprise Financial, is looking for... ...away to help support our advisors in providing the best client experience we can. Key responsibilities of this role would be to handle high...Full timePrivate practiceWork at officeImmediate startRemote workFlexible hours2 days per weekAmeriprise Financial
Owings Mills, MD17 hours ago$76.5k - $127.5k
...We are all united in delivering the best experience for our customers. We work together each... ...activities with new and/or existing clients in a book of business to grow sales, revenue... ...ensure they adhere to and support PNC's Enterprise Risk Management Framework....Full timeTemporary workPart timeWork experience placementWork at office$82.5k - $137.5k
...We are all united in delivering the best experience for our customers. We work together each... ...activities with new and/or existing clients in a book of business to grow sales, revenue... ...ensure they adhere to and support PNC's Enterprise Risk Management Framework....Full timeTemporary workPart timeWork experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Enterprise Client Experience. Be the first to apply!
