Commercial Property Manager

Commercial Property Manager

Location: Charlotte, NC

Salary: $90,000-$100,000 annually

Schedule: Full-time, Monday-Friday

Classification: Exempt

Travel: Frequent local and regional travel required

We are seeking an experienced Commercial Property Manager to oversee the physical operations, financial performance, tenant relationships, and service delivery for an assigned portfolio of properties.

This highly visible, client-facing leadership position requires a strong understanding of commercial real estate operations, property accounting, lease administration, vendor management, and team development. The ideal candidate is a proactive problem-solver who can balance client expectations, tenant satisfaction, operational priorities, and financial performance across multiple locations.

What You'll Do

• Serve as a primary property management partner for clients, tenants, landlords, vendors, and internal teams

• Oversee the daily operations and physical maintenance of assigned commercial properties

• Ensure contractual obligations, service expectations, and client objectives are consistently met

• Lead, coach, and supervise property support and maintenance personnel

• Hire and train employees, assign work, evaluate performance, and address employee concerns

• Conduct regular team meetings to review expectations, priorities, and operational challenges

• Establish consistent best practices across property operations, maintenance, financial management, lease administration, and tenant retention

• Prepare and manage annual property budgets

• Monitor financial performance, track budget variances, and oversee recovery and reimbursement processes

• Manage monthly property accounting updates and resolve accounting-related issues

• Review lease language to understand landlord and tenant responsibilities, rental obligations, defaults, and other requirements

• Confirm correct rental rates and oversee rent collections and receivables

• Consolidate invoices for reimbursable and above-standard expenses

• Identify and document cost savings and cost-avoidance opportunities

• Manage vendor performance and maintain productive vendor relationships

• Perform and document scheduled property and facility inspections

• Oversee work orders and preventive maintenance through a computerized maintenance management system

• Analyze maintenance and operational data to identify trends and drive improvement

• Prepare monthly property management reports for leadership and clients

• Approve employee timesheets and expense reports

• Assist with new business development initiatives when needed

What We're Looking For

• At least five years of property management experience within commercial office, medical office, or a comparable commercial portfolio

• At least three years of leadership experience managing exempt and/or non-exempt employees

• Demonstrated experience managing the operational and financial performance of commercial properties

• Experience preparing, managing, and tracking annual property budgets

• Working knowledge of lease administration, rent collection, receivables, and expense-recovery processes

• Experience overseeing vendors, maintenance personnel, inspections, and facility operations

• Strong client service, tenant relations, and problem-resolution skills

• Excellent organizational skills and attention to detail

• Strong written and verbal communication skills

• Ability to manage competing priorities in a fast-paced, client-facing environment

• Ability to work independently, make sound decisions, and consistently produce results

• High proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

• Experience with computerized maintenance management systems and work-order processes strongly preferred

Please note: Residential property management and hotel experience alone will not meet the experience requirements for this position.

Preferred Qualifications

• Bachelor's degree from an accredited four-year college or university

• BOMI Real Property Administrator designation

• IREM Certified Property Manager designation

• Comparable industry-recognized property management certification

Schedule and Travel

This is a full-time, exempt position based in Charlotte, North Carolina , offering an annual salary of $90,000-$100,000 , depending on experience and qualifications.

The standard schedule is Monday through Friday. Some evening, weekend, overtime, or holiday availability may be required based on property and client needs. Frequent travel throughout the assigned portfolio is required.

Pay Details: $95,000.00 to $100,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.