Public Health Office Assistant

Primary Care Public Health Office AssistantThe Division of Community Health Services (CHS) is seeking a Primary Care Public Health Office Assistant. CHS provides public health, primary care, and medical services in local health departments throughout the state. The Primary Care Public Health Office Assistant performs clerical tasks in the health department primary care clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer-focused, self-motivated, team-oriented, and willing to travel as needed, throughout the region.Key Responsibilities:Schedule and manage patient appointmentsInform patients of any visit requirementsCollect and update client demographic information for registration purposesReview documentation to determine eligibility for federal and state programsInput data into the health department management information systemsInteract with multiple computer software systems to input/receive informationProcess the cash drawer and balance to ensure fiscal responsibilityInform clients of their rights and responsibilities for participation in programsObtain prior authorization per guidance, before releasing medical informationAssist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicableCompile appropriate forms for services requested to ensure efficient clinic flowScanning and indexing records into the electronic medical recordMaintain a positive, constructive, and cooperative work environmentMinimum Education and Experience Requirements:High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and Tennessee Bureau of Investigation background check.Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).Preferred Qualifications:Prefer candidate to possess medical front office experience including understanding medical terminology for accurate scheduling and insurance coding.Details:· This is a contract position with the State that is funded through FY2031.· Position is full-time, M-F 8:00-4:30 PMLocation Requirements: Candidate must be a Tennessee state resident. - All new contractors must be Tennessee residents. Contractors relocating to Tennessee must establish residency prior to their start date.Additional Location Details (City, State): - Position is located in Athens, Tennessee. Occasional travel to surrounding counties.Background Verification:Minimum Verification Requirements - Please complete the following verification with Accurate/InfoCubic upon candidate's selection. TN Combined Counties & Statewide Search Address History Locator National Criminal Record Search Sex Offender Registry Criminal County & Statewide Search - 7 year search, based on residential address history Criminal Federal Search - 7 year search, based on residential address history Global Watch AKAs - Search current name and all additional names Please review the comments section of this requisition for any additional background check requirements.