Front Office Assistant
Richmont Graduate University
Counseling Center Support
Answers incoming calls to Henegar Counseling Center at Richmont Graduate University (HCC)
Directs calls appropriately
Schedules current client with appropriate clinician
Refers new clients to intake coordinator
Assist with calling previous clients to update financial information or to obtain missing information
Knowledgeable about counseling center protocols and able to answer client questions in a timely manner
Assists with checking clients in for counseling sessions
Run payment as necessary
Verifies insurance eligibility with insurance companies as needed
4 Year Degree
Minimum 2 years in a Medical Office setting, Insurance Experience Preferred
The Henegar Counseling Center offers counseling and psychological services delivered with the highest professional standards while remaining faithful to Christian traditions. We seek to serve all persons with compassion and sensitivity as we assist them in meeting life's challenges.
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