Front Office- Treatment Coordinator (Bilingual)

Treatment Coordinator Reports to: Practice Manager Key Partnerships: Billing, Clinical, Operations Department: Operations Salary: $13+/hr (based on experience) Classification: Non-Exempt Status: Full Time About this role If you are team-oriented and looking for an opportunity to assist patients in our community by providing a beautiful smile, come join our team! You would work very closely with the dentist and take a big role in helping patients understand the dental care that they need for their oral health. In this role, you will assist patients by providing options that most dental offices don’t offer! If you enjoy high‑paced high‑energy environments, you will enjoy this job! Job Responsibilities The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff. Being able to have a clinical conversation with the patient(s) about the excessive treatment. Accurately prepare the consent forms and get parental approval before treatment begins. Explain insurance benefits and limitations, out of pocket expenses, and financing options with the patient and/or parent(s) after the exam. Collect fees per patient’s insurance or visit. In this role, you will help the office manager send claims and codes. Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures. Provides support to the Greeter and Insurance Specialist. Clean/maintain front office area/lobby. Perform other duties as assigned. Basic Qualifications Education: High School graduate or equivalent. Written and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability. Problem‑solving. Ability to work under pressure. Attention to detail. Ability to work as a team player. Key Skills and Abilities, Characteristics of a good fit Knowledge of computer software applications. Effective oral and written communication skills. Ability to communicate effectively with patients and co-workers. Ability to adhere to safety policies and procedures. Ability to use good judgment and maintain the confidentiality of information. Strong written and verbal communication skills. Ability to work with minimal supervision, self-starter, and demonstrates initiative. Flexible and innovative; highly adaptable to the dynamic business environment. High engagement; supportive of leadership and role model for company values and guiding behaviors. Strong demonstration of task completion and dedication to detail. Amazing customer service skills, great at building relationships with new people. Benefits 401(k) Health (PPO/HSA), Vision, Dental Disability insurance (STD/LTD) Accident Insurance Life Insurance Employee, Spouse, and Child Life Insurance Options Paid Time Off Holiday Pay Hep B and CPR Certifications Career Growth Opportunities Company provided online learning courses Competitive Compensation Paid training Employee fun daysHoliday celebrations Employee Assistance Program (EAP) Perks @ Work, Employee Discount Program Schedule and Location Safari Dental (K&N Dental) Monday-Friday CDP is an Equal Opportunity Employer Community Dental Partners is an Equal Opportunity and Affirmitive Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #J-18808-Ljbffr