Inside Sales Representative

Inside Sales Representative

Houston Office - Houston, TX 77086

Overview

Position Type Full Time Job Shift Day Education Level 2 Year Degree Travel Percentage Negligible Category Sales

Description

Sales

Reports To: Sales Manager

Status: Non-Exempt

Location: Houston, TX 77086

Position Overview

This is not a traditional inside sales position.

We are not looking for someone whose primary strength is processing orders, routing emails, or following established procedures. We are looking for a salesperson.

The right person is naturally curious about customers, comfortable on the phone, and motivated to uncover opportunities that others miss.

You will support and develop a sales territory alongside an outside Regional Sales Manager. While the Regional Sales Manager builds relationships in the field, you will build relationships from inside the organization through phone calls, email, CRM intelligence, quote follow-up, and daily customer engagement.

Success in this role comes from understanding customers, identifying opportunities, and helping customers move quickly toward a solution.

Who You Are

You are naturally curious.

You ask questions most people do not think to ask. When a customer requests a pressure gauge, you want to understand what is behind the request.

What is it being used for?

Is this a replacement or a new application?

Is this part of a larger project?

Who else is involved?

What other instrumentation exists at the facility?

You enjoy uncovering the story behind the request.

You think commercially.

You naturally evaluate opportunities. You understand that not all opportunities are equal, and you can quickly assess account potential, urgency, competitive position, relationship value, and growth opportunities.

You do not just solve today's problem. You think about where the next opportunity may come from.

You enjoy talking to people.

You do not hide behind email. You are comfortable picking up the phone, meeting new people, and building trust through conversation. Many of our best opportunities come from direct conversations, not transactions.

You advocate for customers.

You are not driven by bureaucracy. You are driven by outcomes.

You know how to balance customer needs with business realities, and you take ownership of helping customers find the best path forward.

You are resourceful.

You do not need to have every answer immediately. You are comfortable learning, asking smart questions, using internal resources, and solving problems as you go.

You are comfortable with technology.

You can work inside CRM systems, configurators, automation tools, AI tools, and business software. You do not need to be an expert on day one, but new technology should not intimidate you.

Core Responsibilities

Territory Development

Support and grow a designated sales territory.

Develop relationships with distributors, OEMs, contractors, and end users. Identify opportunities for account expansion and increased market share. Partner with Regional Sales Managers to develop territory growth strategies.

Opportunity Qualification

Respond to inbound inquiries from customers, distributors, and prospects. Conduct discovery conversations to understand customer applications and business needs. Assess opportunity quality and prioritize effort accordingly.

Identify high-potential opportunities that require immediate attention.

Business Development

Proactively follow up on leads, quotes, and dormant opportunities.

Identify cross-sell and upsell opportunities.

Expand customer relationships beyond a single transaction.

Develop new contacts and stakeholders within existing accounts.

Create opportunity pipelines from everyday customer interactions.

Customer Advocacy

Help customers navigate technical and commercial challenges.

Coordinate internally to remove obstacles and accelerate outcomes.

Provide a responsive, professional experience that builds trust and loyalty. Serve as the customer's advocate inside the organization.

Quoting and Sales Follow-Up

Configure Reotemp products and prepare quotes after training.

Follow up on open quotes with urgency and purpose.

Address customer questions, objections, and next steps.

Use quote activity to identify larger account opportunities.

Market Intelligence

Track competitor activity, customer feedback, and recurring customer pain points. Share useful insights with Sales, Product Management, and Marketing. Identify customer patterns that may point to new opportunities or process improvements.

CRM and Sales Operations

Maintain accurate opportunity records and customer information.

Document key account intelligence.

Use CRM and sales tools to improve visibility and pipeline management. Support forecasting and territory planning activities.

Qualifications

Required

Strong verbal and written communication skills.

Demonstrated customer-facing experience.

Comfort with high phone activity and outbound customer engagement. Strong organizational habits and follow-through.

Ability to learn technical products and applications.

Experience using CRM or business software systems.

Ability to manage multiple priorities at once.

Preferred Backgrounds

Candidates may come from roles such as:

Business Development Representative

Sales Development Representative

Inside Sales Representative

Staffing or Agency Recruiter

Freight Broker or Logistics Sales Representative

Industrial Distributor Sales Representative

Technical Sales Support Representative

Branch Sales Representative

Account Manager

Industrial instrumentation experience is helpful, but it is not required.

What Success Looks Like

First 90 Days

Develop working knowledge of Reotemp products and markets.

Begin managing customer conversations independently.

Demonstrate strong discovery and qualification skills.

Build productive relationships with your territory team.

Show consistent urgency in quote follow-up and customer communication.

Within 6 Months

Consistently identify expansion opportunities.

Develop meaningful customer relationships.

Demonstrate sound commercial judgment.

Become a trusted resource for customers and coworkers.

Within 12 Months

Operate as a true business development partner within your territory.

Contribute measurable pipeline and account growth.

Identify opportunities that others overlook.

Become recognized as a customer advocate and business builder.

Compensation and Benefits

Reotemp offers a competitive base salary, profit-sharing bonus, and a comprehensive benefits package that includes medical benefits, paid time off, and a 401(k) program.