Facility Support Staff

Custodial Maintenance Worker

Job descriptions/specifications are intended to indicate the essential functions and levels of work difficulty of the position and are not intended to describe in detail all the position's specific duties and responsibilities nor exclude other duties of similar level or difficulty. Additionally, it is not intended to limit management's rights to assign, direct, and control the work of employees under their supervision. Under the direction of the Recreation Division Manager perform a variety of custodial and routine maintenance tasks involving the cleaning, maintenance, and repair of facilities, walkways, equipment, and adjoining premises.

Essential Job Functions and Responsibilities:

(Essential functions are those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation)

1. Serve as a representative of the City of Mesquite, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
2. Dust, sweep, mop, vacuum, clean windows, and polish surfaces and floors.
3. Following established procedures or verbal instructions, select the proper cleaner and supplies to effectively and safely clean and disinfect hallways, stairways, offices, meeting rooms, locker rooms, gymnasium, restrooms, drinking fountains, benches, etc.
4. Operate floor cleaning machines, buffers, and carpet cleaning machines.
5. Perform special cleaning tasks such as disinfecting contaminated or frequently used areas.
6. Move furniture, equipment, and other items such as files, partitions, supply boxes, displays, storage containers, etc.
7. Empty and clean waste containers; transport waste materials to appropriate disposal containers.
8. Ensure that appropriate supplies such as toilet paper, paper towels, soap, etc. are available to patrons.
9. Maintain proper inventory of cleaning materials and supplies at assigned workstations.
10. On a daily basis, as well as after various public functions, check windows, doors, and office equipment to ensure they are secured and/or turned off.
11. Maintain outside areas adjacent to the facility in a safe condition by removing debris, sweeping, hosing down areas, and adjoining premises.
12. Perform routine maintenance in the building such as touch-up painting, replacing light bulbs, hanging and removing pictures, repairing and/or installing shelves and other fixtures, patching cracks or small holes in walls.
13. Report damage, malfunctions, hazards, or irregularities of buildings and equipment to supervisor.
14. Be dependable and meet acceptable attendance requirements at all times.
15. Follow all applicable safety rules and regulations.

Other Job Functions:

1. Custodial work is performed primarily at the Recreation Center; however, when needed individuals may be assigned to other facilities.
2. Perform other related duties as assigned.

Typical Qualifications:

The degree of knowledge and ability as outlined under this section is that which is necessary to satisfactorily perform the essential functions of this position. Knowledge of: Equipment, materials, and supplies used in cleaning, disinfecting, and maintaining facilities. Safety procedures and methods. Proper handling and use of chemicals, solvents, and other potentially hazardous materials. Cleaning and disinfecting procedures. Appropriate tools or equipment for cleaning specific areas or performing routine maintenance tasks. Ability to: Understand and follow written and oral instructions and work cooperatively with others. Use cleaning equipment and tools properly and safely. Follow label directions on cleaning products in order to use them properly and safely. Operate small hand and power tools properly and safely. Operate electric floor cleaning and maintenance equipment properly and safely. Establish and maintain positive working relationships with those contacted in the course of work. Perform daily assigned tasks independently without close supervision. Work a flexible schedule, such as late evenings, weekends, and holidays when needed. Maintain a high level of communication with department staff. Education: High School Diploma or GED. Experience: 1-year custodial experience preferred License or Certificate: Must possess, at the time of employment and continuously throughout employment, a valid Nevada or "border state" Class "C" driver's license, as defined by NRS 483.

Competencies:

• Communicativeness – Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their peers and supervisors have the current and accurate information needed for success.
• Composure – Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They are able to demonstrate emotions appropriate to the situation and continue performing steadily and effectively.
• Customer Service – Effective performers attend to customers in a timely manner. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs.
• Drive/Energy – Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the City. They have the stamina and endurance to handle the substantial workload present in today's organizations. They know that a healthy work/life balance is important to sustained energy. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.
• Functional/Technical – Effective performers are knowledgeable and skilled in a functional specialty. They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for organization.
• Integrity – Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded.
• Initiative – Effective performers are proactive and take action without being prompted. They don't wait to be told what to do or when to do it. They see a need, take responsibility, and act on it.
• Learning Agility – Effective performers continuously seek new knowledge. They are curious and want to know "why?" They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.
• Positive Impact – Effective performers make positive impressions on those around them. They are personable. Self-confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.
• Problem Solving/Decision Making – Effective performers are able to identify problems, solve them, act decisively, and show good judgement. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgement.
• Sensitivity – Effective performers value and respect the concern and feelings of others. In the workplace, this compassion translates into behavior that communicates empathy toward others, respect for the individual, and appreciation of diversity among team members and the public.
• Team Player – Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support incumbents and individuals who have been offered employment to discuss potential accommodations with the employer.

It is the policy of the Athletics and Leisure department that all employees are expected to discharge their functions and roles in an effective, dedicated, and safe manner and to observe promote and exhibit the following principles: Honesty and integrity, Impartiality and objectivity, Accountability and transparency, Leadership, Rights and responsibilities.

All employees shall report to work on time and be diligent in the performance of their assignments. No call, no shows for assigned shifts are unacceptable and are cause for disciplinary action and possible termination. All employees shall maintain a high level of personal conduct, both on and off the job. All employees shall exercise the utmost care in the use of City property. All employees shall render courteous treatment to the public. All employees shall refrain from having friends and family members visit while on duty. All employees will use good grooming standards. They will arrive to work in a clean, neat appearance and in uniform.

Supplemental Information:

Working Conditions: Work is performed under the following conditions: Duties are primarily performed at the Recreation Center building and other facilities as needed. Work may occasionally be performed outside in varying conditions in varying and extreme weather conditions for extended periods of time. Schedule will primarily be evenings, Monday-Saturday. Physical Requirements: Strength and stamina to stand, walk, and climb stairs and ladders; stamina and flexibility to stoop, squat, bend, kneel, crouch, and crawl. Additionally, strength, dexterity, and stamina to use hands and arms to reach, finger, handle, feel, grasp, open containers, and to operate hand and power tools, floor cleaning, polishing, and other equipment; ability to periodically work in