Client Success Manager
Virtual Vocations Inc
Seeking a full-time Healthcare Client Success Manager in California who will manage all aspects of service delivery, drive client satisfaction and account growth, and collaborate cross-functionally to ensure operational excellence in client engagements. Key responsibilities Oversee all aspects of CES delivery, including contract renewals, client satisfaction, and profitability Drive account growth by managing pipeline development, proactive solutioning, and accurate revenue forecasting Serve as the central lead for account activities, ensuring alignment and execution across internal and client-facing teams Required qualifications Proven experience in client relationship management, particularly within the healthcare industry Strong background in delivery excellence and full lifecycle project leadership Demonstrated success in account growth, including renewals and up/cross-sells Exceptional capability in internal orchestration and cross-functional collaboration Commitment to continuous learning and awareness of emerging AI and technology trends
Vacancy posted 3 days ago
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