Sales Representative

Inside Sales Representative

This Inside Sales Representative role offers an opportunity to manage customer accounts, drive revenue, and support a collaborative sales team in a fast-paced office environment. You will handle inbound calls, prepare and close quotes, process orders accurately, and maintain strong customer relationships. The position is ideal for someone with 12 years of sales experience who is motivated, detail-oriented, eager to learn, and comfortable working with a variety of customers over the phone.

Responsibilities

• Answer inbound customer phone calls during scheduled business hours and provide prompt, professional assistance.
• Prepare, present, and execute customer quotes in the system, including negotiating pricing and closing deals.
• Process customer orders accurately and generate complete paperwork to support warehouse shipping for both delivery and pick-up orders.
• Follow established company protocols and procedures for order processing, documentation, and record keeping.
• Follow up on previous quotes, track customer interest, and maintain consistent communication to move opportunities through the sales cycle.
• Research and develop new customers using online tools such as search engines and industry directories to identify prospects.
• Collect customer payments by credit card or cash with accuracy, accountability, and proper documentation.
• Build and maintain strong customer relationships to encourage repeat business and long-term loyalty.
• Collaborate closely with team members to achieve shared sales and service goals, including assisting colleagues in closing deals when needed.
• Manage multiple quotes, follow-ups, and orders simultaneously while maintaining a high level of organization and attention to detail.

Essential Skills

• 12 years of sales experience in inside sales, retail sales, or another customer-facing role.
• Demonstrated inside sales experience, ideally 23 years working with customers over the phone or in a similar environment.
• Strong negotiation and closing skills with the ability to convert quotes into confirmed orders.
• Excellent phone etiquette and verbal communication skills, with a professional and friendly demeanor.
• Customer service skills, including the ability to listen, respond effectively, and resolve issues.
• Ability to manage multiple quotes, follow-ups, and orders while maintaining accuracy and attention to detail.
• Basic computer proficiency, including experience with Microsoft Office applications.
• Familiarity with CRM systems or similar sales software (preferred).
• Bilingual fluency in Spanish and English.
• Strong, confident personality with persistence in sales and customer service interactions.
• Reliable, punctual work habits and the ability to follow established protocols and procedures.
• Solid general computer knowledge and comfort learning new systems.
• Effective communication and people skills, with the ability to build rapport quickly.
• Motivation to learn, grow, and develop within a sales-focused environment.

Additional Skills & Qualifications

• Experience in customer service environments such as retail, hospitality, or related industries.
• Previous experience in a competitive sales environment where goals and targets are emphasized.
• Interest in building a long-term career in inside sales or account management.
• Ability to work effectively as part of a collaborative team that supports one another in closing deals.
• Adaptability to a fast-paced setting with changing priorities and multiple customer demands.
• Willingness to take initiative in identifying new prospects and business opportunities.

Job Type & Location: This is a Contract to Hire position based out of Miami, FL.

Pay and Benefits: The pay range for this position is $20.19 - $21.63/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Miami, FL.

Application Deadline: This position is anticipated to close on Jul 25, 2026.