Account Coordinator

Job Description

Job Description

About the role

This role supports the day-to-day coordination of local marketing programs by tracking timelines, monitoring deliverables, and helping ensure projects move forward on schedule across internal teams, clients, franchisees, and vendors. The position prepares clear, client-ready status updates, meeting materials, and action-item documentation that keep stakeholders aligned on priorities, responsibilities, and deadlines. It also reviews marketing and production materials for accuracy, brand compliance, and completeness while maintaining organized account records, approvals, and supporting documentation for easy access and smooth execution. In addition, the job facilitates the handoff of assets and information across partners, assists with billing and invoice support processes, manages recurring communication calendars, and identifies practical ways to improve coordination, accuracy, and workflow efficiency.

What you'll do

Track project timelines and deliverables Monitor assigned jobs, milestones, and due dates across local marketing programs; follow up with internal teams, clients, franchisees, and vendors to keep work moving and escalate risks or delays early to help ensure on-time delivery.

Prepare client-ready status updates Compile accurate, timely status reports, meeting agendas, recaps, and action-item lists that clearly document next steps, ownership, and deadlines for assigned accounts and markets.

Review materials for accuracy and brand compliance Proofread marketing materials, trafficking details, print specifications, and communication drafts to catch errors, confirm required changes, and help ensure work aligns with client direction, brand standards, and market requirements.

Organize account documentation and files Maintain orderly, up-to-date digital and shared records for estimates, approvals, production details, media documents, billing support, contact lists, and market history so the account team can quickly access accurate information.

Facilitate asset and information handoffs Coordinate the collection, routing, and delivery of creative assets, copy, approvals, insertion details, and production information between internal departments and external partners to support smooth execution.