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Bilingual Quality Assurance & Customer Experience Lead

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Atlanta, Georgia. The role involves monitoring customer interactions and feedback, implementing quality improvement plans, and providing training for new hires. Candidates should have over 8 years of relevant experience and strong analytical skills. This position offers a dynamic work environment focused on continuous improvement. Join us to enhance customer satisfaction and drive quality initiatives in a professional setting. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 3 days ago
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