Bilingual Quality Assurance & Customer Experience Lead
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Atlanta, Georgia. The role involves monitoring customer interactions and feedback, implementing quality improvement plans, and providing training for new hires. Candidates should have over 8 years of relevant experience and strong analytical skills. This position offers a dynamic work environment focused on continuous improvement. Join us to enhance customer satisfaction and drive quality initiatives in a professional setting. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
- Liberis is seeking a Customer Operations representative to enhance customer experience through effective interactions. The ideal candidate will manage inquiries via calls, emails, and live chat, ensuring customer satisfaction while collaborating across teams to resolve...BilingualWork at office
- ...effective and efficient support to customers, team members, business... ...a positive customer experience while supporting various operations... ...policy, procedure and quality standards within service standards... ...best practices. Preferred: Bilingual (Spanish) Working Conditions...BilingualWork experience placementWork at officeMonday to FridayFlexible hoursShift workNight shiftRotating shift
- Monitors customer interactions and reviews and analyzes... ...overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from... ...and staffing needs. Leads brainstorming sessions... ...quality control, quality assurance and/or training....BilingualContract workWork at office
- ...service issues are handled efficiently to create a memorable ‘WOW’ experience. The ideal candidate must have a High School Diploma or GED, possess customer service experience, and ideally be bilingual in Spanish. Join a team that values energy, innovation, and the passion...Bilingual
- ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building high-impact teams and transforming the way people experience well-being. You know how to serve. We'll teach you how to...SuggestedFull time
$16.5 per hour
...Customer Experience Lead-Atlantic Station At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a...Local areaImmediate startFlexible hoursNight shiftWeekend work- ...Customer Service Lead Are you an experienced customer service professional who has a passion for... ...while also guiding workflow, ensuring quality standards, and supporting team... ...metrics, and elevating the overall customer experience. You would also: Lead by example by...Temporary workWork at officeFlexible hours
$65k - $75k
Porsche Cars North America is seeking a Customer Relations Manager based in Atlanta, Georgia. This role is responsible for managing escalated... ...candidate should have at least 3 years of customer relations experience and a bachelor's degree. Responsibilities include organizing...- ...maintaining client records, communicating with insurance companies, and performing administrative tasks. Preferred qualifications include a high school diploma and at least 3 years of customer service experience. Bilingual in Spanish is a plus. #J-18808-Ljbffr MaranexBilingual
- Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Bridgewater, Chicago, New York, Atlanta, San Francisco, IrvingApply for this job* Permanent* Experienced Professionals* Sales & Client Management & Solution Design* ID 485432-en\_USChoosing Capgemini...Permanent employmentFull timeLocal area- A leading technology company in the U.S. is seeking a Senior Manager of Customer Experience to lead a team and drive customer-centric initiatives. The ideal candidate will have 10-12 years of relevant experience in managing B2B accounts, along with a strong background in...
$18.7 - $26.8 per hour
...A leading healthcare services company in Atlanta is looking for a Senior Representative in Customer Service Operations. This role focuses on providing exceptional customer service... ...should have 3-6 years of relevant experience and a High School Diploma or equivalent....Hourly pay- Euromarket Designs Inc. in Atlanta, Georgia is seeking a Team Leader for Customer Experience & Outreach. In this role, you will lead a designated team, ensuring sales goals are met and customers receive exceptional service. You will spend significant time on the sales floor...Flexible hoursNight shift
- Honeywell International, Inc. seeks a Sr. Customer Marketing Manager to develop customer-centric marketing strategies in Atlanta, GA.... ...candidate should have at least 6 years of customer marketing experience and excellent communication skills. Benefits include comprehensive...
- A leading data solutions provider in Atlanta is seeking an experienced Data Engineer for their Enterprise Data Warehouse Team. The role involves redesigning legacy systems and executing new projects while handling over 170 petabytes of data with Google Cloud technologies...
- Victoria's Secret in Atlanta, Georgia is seeking a Customer Experience Lead to provide exceptional experiences for customers and associates while... .... The ideal candidate will demonstrate leadership qualities, support operational excellence, and manage sales activities...
- Victoria’s Secret & Co. in Atlanta is seeking a Customer Experience Lead who will drive top-line sales by leading associates and delivering exceptional customer experiences. The role includes training staff, maintaining visual standards, and ensuring operational excellence...Flexible hoursNight shift
- ...Estimator responsible for assessing vehicle damage and coordinating customer repairs. The Estimator ensures effective communication with... ...position requires a high school diploma and at least 1-year experience in the field. Benefits include medical insurance and a 401(k)...
- ...seeking a Product Sales Specialist in Atlanta, GA. This role focuses on training and developing staff to ensure exceptional customer experiences. Candidates should be prepared for a fast-paced retail environment and possess strong communication skills. Responsibilities...
- ...Job Description We are looking for an experienced Retail Customer Support Team Lead to join our organization and oversee the daily operations... ...and recommend process improvements to enhance the customer experience. The ideal candidate will possess strong leadership skills...Shift work
$35k - $65k
...Member Are you outgoing and customer-focused? Do you enjoy working... ...kind of exceptional customer experiences that reinforce the growth of... ...: Develop leads, schedule appointments, identify... ...oriented and able to multitask. Bilingual - Spanish preferred Compensation...BilingualFor contractors- ...about Chamberlin Service to potential customers (Market Share). The SAC will be engaged... ...sales goal will be a minimum of $500K. Experience If applicant does not have a four‑year... ...Skills Microsoft Office, English speaking, bilingual preferred. Abilities / Requirements...BilingualContract workWork experience placementWork at office
- ...Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies...Work at officeRemote workHome officeFlexible hours
- ...AssuranceAmerica Managing General Agency, LLC is seeking a strategic leader to set the quality assurance and customer experience strategies for national growth. The ideal candidate will lead a team focused on developing QA functions and a robust Voice of Customer program....
- ...financing contracts per month. Offer top‑notch customer service, ensuring a transparent and... ...home financing product. Arrange and lead educational seminars at local mosques, organizations... ...2+ years of sales or customer service experience preferred. Experience in articulating...BilingualLocal areaImmediate startWorldwide
$21 per hour
Job Title Location 5376 New Peachtree Road, Ste 100, Chamblee, GA, 30341, United States Base Pay $21.00 / Hour Other Compensation Profit Sharing Job Category Customer Experience, CSR, Hybrid Employee Type Non-Exempt Accent DecorBilingual$17 per hour
...Customer Experience and Front Desk Agent The SwemSchool is seeking a highly organized and detail-oriented individual to join our team as a Customer Experience and Front Desk Agent. The SwemSchool provides the life-saving skill of swimming to youth and adults in metro...Hourly payContract workPart timeRemote workShift workDay shiftAfternoon shift$20 - $24 per hour
A leading consulting firm is seeking a Customer Experience Specialist I to operate in a call center supporting consumer direct lending. This role involves acting... .... Candidates with mortgage experience and bilingual skills are preferred. Competitive hourly compensation...BilingualHourly pay- HD Supply Canada, Inc is seeking a Customer Care Associate II in Atlanta, GA. The ideal candidate will have previous customer service experience and be bilingual in English and Spanish. You will be responsible for providing exceptional service, managing inquiries on a...Bilingual
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