Simulation Operations Program Manager

Job Title Simulation Operations Program Manager Location Campus, Salt Lake City, UT Job Summary The Simulation Operations Manager/Director provides strategic and operational leadership for the Center for Interprofessional Simulation-Based Experiential Learning (CISBEL). This position is responsible for overseeing administrative, financial, and operational functions that support simulation-based education, research, and interprofessional training programs across the University of Utah and affiliated health system partners. Work in close collaboration with CISBEL leadership, faculty, institutional leaders, and stakeholders to ensure efficient program delivery, optimize resource utilization, and support the growth and innovation of simulation-based initiatives. This role serves as a key liaison between CISBEL and its customers, ensuring high-quality service, operational excellence, and alignment with institutional priorities. Responsibilities Oversee daily operations of CISBEL programs, including scheduling, logistics, facility utilization, and program coordination across multiple simulation environments Develop, implement, and evaluate policies, procedures, and workflows to improve operational efficiency, service quality, and scalability Collaborate with leadership to support strategic planning, program development, and expansion of simulation-based education initiatives Manage financial operations, including budgeting, expense tracking, cost‑recovery models, and support of grant‑funded activities Supervise and develop staff, including hiring, onboarding, training, performance evaluation, and professional development Monitor program effectiveness through data analysis, stakeholder feedback, and quality improvement initiatives; implement process improvements as needed Serve as a liaison between CISBEL and internal/external stakeholders to ensure high‑quality service delivery and customer satisfaction Promote CISBEL programs and services to institutional and external partners; support outreach and engagement efforts Participate in institutional committees and contribute to the development of administrative plans, policies, and service standards Ensure compliance with university policies, safety standards, and applicable regulations Minimum Qualifications Equivalency statement: 1 year of higher education can be substituted for 1 year of directly related work experience (e.g., a bachelor’s degree = 4 years of directly related work experience). Operations Program Manager, IV: Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience. Operations Program Manager, V: Requires a bachelor’s (or equivalency) + 10 years or a master’s (or equivalency) + 8 years of directly related work experience. Operations Program Manager, VI: Requires a bachelor’s (or equivalency) + 12 years or a master’s (or equivalency) + 10 years of directly related work experience. Preferences Master’s degree in a related field (e.g., MHA, MBA, MHPE, or equivalent) Experience in simulation‑based education, academic medicine, or healthcare training environments Experience managing budgets, financial operations, or cost‑recovery models Familiarity with simulation technologies, audiovisual systems, and/or educational platforms Experience leading multi‑site or interprofessional programs Knowledge, Skills, and Abilities Ability to analyze complex operational systems and implement effective solutions Strong leadership and team management skills, with a focus on staff development and engagement Excellent organizational, communication, and interpersonal skills Ability to manage multiple priorities and projects in a dynamic environment Strong financial and resource management skills Commitment to customer service excellence and continuous quality improvement EEO and Disability Policy Consistent with state and federal law, the University of Utah does not discriminate upon the basis of race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information or protected veteran’s status. 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