Program Manager

Program Manager – Telecom Assembly & Installation

Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you.

Safety Duties & Responsibilities

• Adhere to, promote, and accept personal responsibility for compliance to: Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and Circet USA Injury and Illness Prevention Program Manual.
• Participate in job site safety/hazard analysis. Report any damages and safety violations.

Qualification Requirements

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift work may be required and assigned.

Essential Duties & Responsibilities

• Own end-to-end accountability for the planning, coordination, and execution of complex technical programs involving telecom assembly and installation across multiple teams and workstreams.
• Serve as the central point of communication between Engineering, QA/QC, Project Managers, and Field Operations, ensuring engineering documentation and production execution are aligned.
• Review technical specifications, drawings, and build documentation to confirm compliance with customer requirements and engineering standards. Ensure proper application of electrical, RF, grounding, and cabling practices.
• Coordinate shop floor execution and field installation schedules; support build sequencing and capacity planning to meet aggressive delivery timelines.
• Work with Supply Chain and Operations to ensure timely material availability, identify shortages, and support BOM accuracy for assemblies with high part count and configuration complexity.
• Oversee time charging and labor utilization across assigned program teams. Drive efficiency and resource optimization to keep programs within labor budgets.
• Identify risks early, escalate issues as needed, and ensure programs comply with internal EHS policies and external OSHA regulations.
• Define KPIs and track program health through dashboards and weekly reporting. Drive continuous improvement using metrics-based feedback and post-mortem reviews.
• Support upskilling of team members by facilitating technical training programs and promoting cross-training to mitigate resource constraints.
• Deliver regular program status updates, critical path reviews, and risk reports to senior leadership, customers, and internal stakeholders.
• Ensure all builds pass internal QA and meet telecom-grade installation standards, including grounding, labeling, and cable management best practices.

Education and/or Experience

• Bachelor's degree in Engineering, Telecommunications, or a related technical discipline preferred; PMP or PgMP certification a plus.
• Minimum of 5 years in technical program management, preferably within telecom infrastructure, network deployment, or complex electromechanical systems.
• Detailed knowledge of wireless or wireline service provider infrastructure deployments and installations.
• Strong working knowledge of telecom rack/cabinet integration, structured cabling (AC/DC, fiber, coax, Ethernet), RF systems, and installation standards.
• Proven ability to read and interpret complex engineering drawings, electrical schematics, and technical build specifications.
• Familiarity with telecom industry protocols (e.g., NEBS, GR-1089), site readiness assessments, and outage planning.
• Hands-on understanding of assembly processes, field installation workflows, and change control procedures.
• Proficient in project/program management tools (e.g., Microsoft Project, JIRA, Smartsheet) and ERP/MRP systems.
• Demonstrated success in managing high-velocity, high-precision technical programs with multiple dependencies and stakeholders.
• Excellent communication skills with the ability to translate technical complexity into actionable program milestones.
• Ability to lift 50lbs.

Safety Duties/Responsibilities

• Understand, follow, and enforce KGPCo Safety practices.
• Quality awareness and ability to implement quality control processes and procedures.
• Familiarity with Telecom Industry Outage protocols is desired.
• Requires demonstrated ability to learn and understand basic electromechanical processes.
• Requires ability to learn, read and understand technical drawings, schematics and documentation; must have the ability to learn electrical color codes.

Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.