Admin Support III - Student Success

Position Announcement

This position offers the opportunity to make a meaningful impact on student success by serving as a key resource within Utah Valley University's Student Success Center. As the Administrative Assistant, you will play an essential role in creating a welcoming and organized environment for students, faculty, and staff while supporting initiatives that help students achieve their academic goals. Through coordinating events, facilitating communication, and providing operational support, you will contribute directly to programs and services that enhance the student experience and foster academic achievement. UVU is committed to helping students thrive, and this role is ideal for someone who enjoys building relationships, solving problems, and supporting a mission-driven team. The position provides a dynamic and collaborative work environment with opportunities to engage across campus, supervise student employees, coordinate special projects and events, and help connect students with valuable resources. Your work will have a visible and lasting impact on the success and retention of the students and communities UVU serves.

Summary of Responsibilities

• Performs advanced and confidential administrative support duties, including composing routine correspondence, meeting minutes, financials, and obtaining factual information requiring knowledge of policies/procedures of both assigned and work-related areas.
• Manages a team of student administrative support, including hiring, firing, training, onboarding, and performance management. Coordinates scheduling to cover front of office walk-in traffic, deliveries, etc. Directs the work of the student administrative team to ensure department administrative objectives are met, and administrative operations are efficient and effective. Manages, monitors, and tracks compliance with federal work-study regulations.
• Coordinates the preparation and submission of reports, publications, and newsletters. Coordinates department financial activities including timecards, ePAF's, ESAF's, new hire paperwork completion & submission, requisitions, purchase orders, travel, index tracking and reconciliation, budget balances, etc. Oversees ordering, receiving, billing, distributing, monitoring, and reconciling expenditures.
• Maintains inventory of office equipment and supplies. Reorders supplies when needed.
• Performs other miscellaneous duties as assigned.

Qualifications / Licenses / Certifications

Graduation from high school or possession of an equivalent credential, plus four (4) years of administrative experience performing related duties and responsibilities. Preferred Qualifications: An associate's degree in business administration or other related field. Experience in event planning.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of best practices in events, marketing communications, correspondence, and appropriate matters of etiquette in various settings.

Skills

• Skills in office methods, techniques, practices, and procedures.
• Skills in the use of computers and computer software applications including word processing, spreadsheets, email, internet, databases, and presentations.
• Skills in the preparation and interpretation of reports, charts, graphs, and tables.
• Strong interpersonal, problem-solving, and decision-making skills.
• Exceptional customer service orientation and phone etiquette.
• Communicate effectively, verbally and in writing.

Abilities

• Ability to maintain confidentiality of highly sensitive information.
• Ability to meet and work with people of various backgrounds.
• Ability to follow verbal and written procedures and instructions.
• Ability to plan and anticipate potential changes and act accordingly.
• Ability to enact strategic changes affecting multiple stakeholders, including high-level university leadership.

Benefits

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce. UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future. Highlights from Utah Valley University's benefits package include:

• Medical network and plan options with low employee premiums
• Employer HSA contribution for those that elect the university's High-Deductible Health Plan
• Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
• Dental and vision plan options
• Incentivized wellness program
• Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
• Employee Assistance Program (EAP)
• 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
• Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
• Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave