eCommerce Manager

Judge Direct Placement is seeking an eCommerce Manager in Charlotte, NC! Responsibilities Lead the development and execution of commercial strategies and sales plans for key customers, aligned with corporate objectives. Build and maintain strong relationships with key accounts to achieve annual sales and profit targets, while defining short- and long-term growth strategies for the category. Oversee P&L performance for assigned accounts, driving top-line growth while optimizing profitability through effective expense management. Partner with brand and channel marketing teams to develop integrated annual sales and marketing plans, including execution of promotional strategies for pet products. Collaborate cross-functionally to shape go-to-market strategies, leveraging insights and analysis from product concept through launch to meet customer needs. Analyze competitive landscape and market dynamics to position brands as category leaders and drive strategic advantage. Develop and manage annual customer budgets, including pricing strategy, trade spend, and optimization of investment effectiveness. Work closely with Demand Planning to develop reliable forecasts, providing monthly updates to ensure accurate supply planning and on-time delivery. Provide market insights and customer feedback to marketing teams, informing campaign development, promotions, and incentive programs. Ensure brand integrity by partnering with Brand Protection and Marketing teams to proactively identify and resolve issues. Foster collaboration across internal teams to enhance communication, alignment, and organizational effectiveness. Requirements 5+ years of eCommerce sales and account management experience domestically or internationally 8+ years of customer account management experience Commercial awareness, marketing and sales background In depth understanding of developing executing sales and marketing strategy, plans and campaigns Strong commercial and analytical skills - experience analyzing data and actively communicating business unit KPI's to the executive team and other business units Working knowledge of e-commerce contracts and understanding Terms and Conditions by which everyday business is conducted. Strong written and oral communication skills Knowledge of web promotion strategies: Search Engine Optimization (SEO), Search Engine Marketing (SEM), paid search, display advertising, pay-per-click campaigns. Proficient in Microsoft suite #J-18808-Ljbffr