Sales Specialist (Guest Services Specialist)

Sales Specialist (Guest Services Specialist)
Full-time $17 per hour uncapped commissions

Position Overview
The Sales Specialist (Guest Services Specialist) plays a critical role in driving membership and firearms training growth Gross Training Sales (GTS) and a premium guest experience at Midwest Shooting this sales-based role youll spend your day converting prospects into paying members and firearms training clients coaching peers on how to close sales and hitting performance numbers every week. If youre motivated by quota commission and being recognized for outperforming a target this role is built for you. The Guest Services side of the title refers to our companys methodology on how we sell with hospitality professionalism and a customer-first approach.

• Personally conduct Sample Sessions and convert prospective clients into training members with signed training agreements.
• Coach and mentor peers with membership conversion by helping with sales technique objection handling and the membership close.
• Generate lead flow by making calls sending emails and texts to prospective clients. As well as following up with leads no prospect goes cold. Speed and persistence directly affect your commission.
• Track report and improve key personal sales metrics including new memberships training agreements and conversion rates.
• Participate in daily and weekly meetings with location leadership to review performance align strategies resources and guest experience standards.
• Represent Midwest Shooting Center with professionalism hospitality and a customer-first attitude.
  

Skills & Traits Needed

• 1-3 years of experience in commission-based sales membership enrollment and lead generation.
• Comfortability discussing membership and sales-related material one-on-one or in a group setting with potential clients with the intent of closing the sale not just presenting the options.
• Organized and disciplined in tracking personal sales activity follow-up and performance metrics.
• Positive customer-first attitude with high energy and professionalism.
• Strong verbal and written communication skills.
• Successful completion of required firearms-specific background checks and training as applicable.
  

What Success Looks Like

• High conversion from Sample Sessions into Gross Training Sales (GTS).
• Consistent achievement or overachievement of sales and service targets.
• Guests become long-term members and training clients through excellent first impressions and follow-up.
• Predictable membership and training growth for the location.
• Strong team alignment around membership conversion premium services and the Midwest Shooting Center guest experience.
  

Metrics Youll Be Measured On

• Individual Gross Training Sales (GTS) from Sample Sessions.
• Location total Gross Training Sales (GTS) from Sample Sessions.
• New memberships sold.
• Location membership conversion.
  

Compensation & Benefits

• Annual salary range: $17 per hour uncapped performance commissions.
• Realistic total earnings are well above base pay for strong closers
• Health dental and vision insurance.
• 401k with company match
• Employee discounts on products services and training.
• Career growth opportunities within a rapidly expanding company.
  

About Us
Midwest Shooting Center is redefining the modern shooting range experience through professionalism hospitality and a focus on safety and service. With multiple locations and a growing member base we are building a customer-first culture that sets the standard in our industry.

Join the Midwest Shooting Center Team
If youre passionate about delivering exceptional service driving membership growth and helping guests become long-term members and training clients we want to hear from you. Apply today to become a Guest Services Specialist with Midwest Shooting Center.

Required Experience:

IC