Front Desk

Benefits:

401(k) matching

Competitive salary

401(k)

Employee discounts

Paid time off

About the Role:

Join PARKWAY ENDODONTICS INC as a Front Desk team member in Middleburg Heights, OH, where you will be the welcoming face of our practice. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional patient care and communication. A rewarding job with a great team to work with.

Responsibilities:

Greet patients warmly and assist them with check-in and check-out processes.

Manage phone calls, schedule appointments, and handle patient inquiries efficiently.

Maintain accurate patient records and ensure all information is up-to-date.

Process payments and verify insurance information for patients.

Coordinate with dental staff to ensure smooth patient flow and communication.

Assist in managing office supplies and maintaining a clean, organized front desk area.

Handle patient follow-ups and reminders to enhance patient satisfaction.

Contribute to a positive team environment and assist with administrative tasks as needed.

Requirements:

High school diploma or equivalent; experience in a dental or medical office is a plus.

Excellent communication and interpersonal skills to engage with patients and staff.

Strong organizational skills and ability to multitask in a busy environment.

Proficiency in using dental software and basic computer applications.

Detail-oriented with a focus on accuracy in patient records and billing.

Positive attitude and a genuine passion for helping others.

Ability to work flexible hours, including evenings if needed.

Knowledge of insurance policies and procedures is a plus.

We have a second office in Middleburg Heights and some travelling is required

About Us:

PARKWAY ENDODONTICS INC has been serving the Middleburg Heights community for over two decades, providing top-notch endodontic care. Our patients love us for our compassionate approach and state-of-the-art technology, while our employees appreciate the supportive work environment and commitment to professional growth.