Supervisor, Credit- Advance Partners

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

This position is responsible for developing, training and leading a team of credit analysts. The primary focus will be on client service (internal and external) and process improvements to minimize exception reports and fraud or loss.The incumbent will perform quarterly reviews for direct reports, develop policies and standardized procedures for the department and focus on risk mitigation through an understanding of credit, billing, cash collections and general factoring.


Responsibilities

Advance Partners, a Paychex-backed financial services firm founded in 1998 and based in Cleveland, OH, empowers staffing agencies with payroll funding, invoice factoring, back office support, and strategic services. Serving 600+ firms with nearly $8 billion annually, they offer flexible capital, compliance expertise, and growth-focused advisory tailored to the talent acquisition industry. For more information visit

Please note: The person who fills this role will train/work in one of the local offices listed in the posting. After training they will be allowed to work a hybrid schedule of 3 days in the office and 2 days at home if desired.

The shift is Monday - Friday, approx. 8:00 am - 5:00 pm ET. (hours in other time zones may be adjusted)


Applicants must be authorized to work for any employer in the US. Paychex is unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates for this role may not be located in CA.

This position is available for US based applicants only.

• Manages trains and directs a team of Credit Analysts to ensure quality client service.
• Monitors an assigned portfolio to identify potential risk areas and address accordingly by reviewing incoming payments and other atypical trends.
• Identifies, recommends, and implements strategies to best reduce the risk of loss to the company in deteriorating client situations.
• Creates standard policies and procedures for the department to reduce the risk of loss to the company and improve the client experience.
• Handles buyout clients and transitions to the credit team.
• Participates in weekly Credit and Debtor meetings for assigned relationships, in conjunction with the service team members, to coordinate and discuss potential escalating issues.
• Reviews new customer setup requests to establish account limits.
• Suggests new billing procedures through VMS or non-standard billing debtors to minimize cash exceptions.

Qualifications

• Bachelor's Degree in Business, Finance or Accounting related - Required
• Master's Degree in MBA/CPA - Preferred
• 5 years of experience in banking/finance/accounting environment with emphasis on commercial credit.
• Potential for travel for meetings.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $57,200 - $89,900 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.


Live the Paychex Values

• Act with uncompromising integrity.

• Provide outstanding service and build trusted relationships.

• Drive innovation in our products and services and continually improve our processes.

• Work in partnership and support each other.

• Be personally accountable and deliver on commitments.

• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.


Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.