Leisure Sales Wholesale Account Manager

The Leisure Sales Wholesale Account Manager is responsible for driving incremental leisure revenue through strategic management of wholesale tour operators and travel distribution partners. This role supports the Director of Leisure Sales, Wholesale, and develops and executes account strategies that maximize production, optimize channel performance, and position Atlantis as a preferred resort within key wholesale and packaging programs.

Serving as a critical link between Atlantis and its global distribution partners, the Account Manager ensures strong visibility, competitive positioning, and seamless execution across the wholesale segment.

Key Responsibilities

Wholesale Account Management

• Manage a portfolio of domestic and international wholesale partners, including tour operators, bedbanks, and packaging companies
• Maintain strong relationships with key account contacts, contracting teams, and product managers
• Serve as the primary point of contact for all account-related communication and support

Revenue Growth & Channel Optimization

• Drive incremental room night production and revenue through wholesale channels
• Identify opportunities to grow share within existing accounts and expand into new partners
• Analyze production trends, pacing, and market demand to adjust strategies accordingly
• Ensure alignment of wholesale rates with overall pricing and distribution strategy

Contracting & Rate Strategy

• Support annual contracting process, including rate loading, offers, and inventory allocation
• Collaborate with Revenue Management to maintain rate integrity and optimize profitability
• Monitor parity, margins, and promotional effectiveness across wholesale channels
• Shop competition and report findings to the executive team.

Marketing & Product Positioning

• Work with partners to develop and execute co-op marketing campaigns and promotions
• Ensure Atlantis is accurately represented across partner websites, brochures, and booking platforms
• Promote key offers, packages, and seasonal campaigns to drive conversion

Partner Engagement & Training

• Deliver product training, webinars, and updates to wholesale partners and reservation teams
• Coordinate and host FAM trips, site inspections, and on-property experiences
• Provide ongoing education on Atlantis’ value proposition, differentiators, and guest experience
• Conduct client visits and sales calls.

Cross-Functional Collaboration

• Partner with Revenue Management, Distribution, and Reservations teams to ensure seamless execution
• Coordinate with Marketing on campaign alignment and asset delivery
• Provide regular reporting on account performance, ROI, and market insights

Position Requirements

• 3–5+ years of experience in hospitality sales, wholesale travel, or tour operator account management
• Strong understanding of wholesale distribution channels (tour operators, bedbanks, dynamic packaging)
• Experience with contracting, rate loading, and channel management
• Proven ability to manage multiple accounts and drive revenue growth
• Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred

Atlantis Paradise Island, a lush, oceanside resort located on Paradise Island in the Bahamas, is a dynamic destination embodying Bahamian culture with its immersive programming connecting guests to the rich history, art, people, food and festivities of the Bahamas.

Home to Aquaventure, one of the world’s largest waterparks, the 141-acre waterscape of thrilling slides and river rides features 14 pools and five miles of white sand beaches. Atlantis is also home to the largest open-air marine habitat in the world, with over 65,000 aquatic animals from 250 species making their home in natural ocean-fed lagoons and habitats, including Dolphin Cay, the unparalleled marine animal conservation and education center created to provide guests with a once-in-a-lifetime opportunity to learn more about some of nature’s most friendly mammals. 

Atlantis has five unique lodging options: the grand, iconic newly renovated towers of The Royal; family-friendly ambiance at The Coral; water-side villas at Harborside Resort; all-suite luxury accommodations at The Cove; and residential-style living at The Reef. All resort guests can book bespoke concierge offerings using Atlantis’ Sapphire Services, with a selection of experiences and curated itineraries showcasing the culture and beauty of the Bahamas. 

Guests can choose from an impressive collection of over 20 restaurants, bars, and lounges with celebrity chef culinary masterpieces, including three outposts from Michelin star-rated chefs: Fish by José Andrés, Nobu by Nobu Matsuhisa, and Paranza by Michael White, opening at The Cove in early 2023. Also this year, Shake Shack will make its landmark debut in the Caribbean with a truly unique Shack experience at Atlantis.

With its unrivaled meeting and convention space and the well-appointed Atlantis Marina overlooking Marina Village, the Atlantis experiences are endless and unique to each traveler. Additional resort amenities include the renowned Atlantis Casino, the tranquil Mandara Spa, a newly opened tennis and pickleball center, indoor and outdoor regulation basketball courts, a 500-seat movie theater, Atlantis Kids Adventures (AKA) for children ages 3-12, a gaming arcade, CRUSH, a teen nightclub, Jokers’ Wild comedy club, an award-winning 18-hole golf course designed by Tom Weiskopf, and an array of luxury and boutique duty-free shopping.

Atlantis Paradise Island is rolling out bold multimillion-dollar renovations throughout the resort in 2023. Upcoming developments include the renovation of the Atlantis Casino; the completion of guestroom renovations in The Royal Towers including the iconic Bridge Suite; and the brand-new hotel Somewhere Else opening in 2024. 

Since its debut 25 years ago, Atlantis has also remained dedicated to sustainability and environmental conservation. Through its purpose-led efforts with Dolphin Cay and the Atlantis Blue Project Foundation (ABPF), Atlantis has committed to a meaningful connection with the ocean, marine life, sustainability, and environmental stewardship through marine education, animal rescue and rehabilitation, and restoration of sea species and their habitats throughout the Bahamas and the Caribbean.

The 25th anniversary in 2023 launches a new chapter for the celebrated destination, ensuring that travelers will continue to experience the best at Atlantis Paradise Island, with stunning accommodations, innovative cuisine, and extraordinary experiences.