Product Owner, Information Technology

Job Description

Job Description

At Rural Mutual Insurance, Product Owners play a critical role in connecting business strategy with technology delivery. We're seeking an experienced Product Owner to partner with business stakeholders and Agile Scrum teams to shape insurance technology solutions that support underwriting, claims, policy administration, billing, and agency operations across Wisconsin.

This is an opportunity to play a key role in technology modernization efforts, influence strategic priorities, and make a visible impact within an organization that has been serving Wisconsin for more than 90 years.

At Rural Mutual Insurance, we are dedicated to fostering a supportive and collaborative work environment. We offer a comprehensive compensation package, including health, dental, and vision insurance, a matching 401(k), and generous time off. Our commitment to career growth is unwavering, and we take pride in our A+ AM Best financial strength rating and recognition as a Madison Magazine Best Place to Work.

This position offers remote or hybrid flexibility for Wisconsin-based employees with periodic on-site presence required based on business needs. Candidates must reside and work in Wisconsin and be authorized to work in the United States without current or future sponsorship.

$95,000 - $115,000 yearly

• Serve as the Product Owner for one or more Agile Scrum teams, maximizing product value through effective backlog management and prioritization.

• Own and maintain the Product Backlog, ensuring work is transparent, prioritized, and aligned with business goals.

• Define and communicate Product Goals and partner with stakeholders to translate business needs into user stories, features, and acceptance criteria.

• Prioritize work based on business value, customer impact, regulatory requirements, risk, and dependencies.

• Participate in Sprint Planning, Sprint Reviews, and Sprint Retrospectives, partnering closely with the Scrum Master and development team to support successful delivery.

• Review and accept completed work, ensuring solutions meet business needs and quality expectations.

• Serve as the primary liaison between business stakeholders and the Scrum team, facilitating communication, trade-off decisions, and product direction.

• Collaborate with business and technology partners to support modernization initiatives and the long-term evolution of insurance systems and platforms.

• Monitor product performance and business outcomes, using data and metrics to inform future priorities and continuous improvement.

Required Qualifications

• 5+ years of experience as a Product Owner, Business Analyst, Business Systems Analyst, Systems Analyst, or related technology delivery role.

• Experience serving as a Product Owner or performing Product Owner responsibilities within an Agile Scrum environment.

• Property & Casualty insurance industry experience supporting insurance technology platforms, including exposure to policy administration, underwriting, claims, billing, rating, or agency systems.

• Demonstrated experience managing and prioritizing Product Backlogs to deliver measurable business value.

• Experience translating business requirements into user stories, features, and acceptance criteria.

• Knowledge of insurance regulatory requirements and their impact on technology delivery and prioritization.

• Strong stakeholder management, facilitation, and communication skills across business and technical audiences.

• Experience using data and performance metrics to support product decisions and prioritization.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or similar Agile certification.

• Experience supporting enterprise modernization, digital transformation, or large-scale system initiatives.

• Familiarity with scaling Agile frameworks and portfolio-level planning.

• Knowledge of business analysis practices, including requirements elicitation, backlog refinement, and traceability.

• Familiarity with IT service management practices, including release, change, and incident management.

• Experience with project management methodologies, SDLC practices, and governance processes.

• Experience working with AI-enabled productivity and collaboration tools.

What You'll Love About Rural Mutual Insurance:

We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees. 

We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.

We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits. Rural Mutual is an Equal Opportunity employer.