Fulfilment Operations Coordinator

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. What you’ll be doing day to day Customer fulfilment is essential in making IKEA a truly omnichannel retailer. You help create a seamless shopping experience for the many people by ensuring that products are available, handled with care, and delivered with great quality across all touchpoints. You contribute to an end‑to‑end, process‑oriented organization that works across functions to achieve strong business results together with our partners. Contribute to daily operational excellence by supporting the team in planning, leading, and performing tasks across key fulfilment areas, including picking, packing, loading, unloading, goods replenishment, and yard operations. Ensure all activities are completed within agreed timelines and with the customer at the center of every decision. Coordinate and prioritize daily tasks with a holistic view of the total operation, securing an efficient workflow and smooth handovers between functions. Maintain a clean, organized, safe, and sustainable working environment in line with IKEA safety standards and Standard Operating Procedures. Ensure all co‑workers receive proper training and follow established routines to secure a safe and compliant operation. Support the achievement of operational goals set by the Fulfilment/Replenishment Operations Team Leader, contributing to strong performance, continuous improvement, and a positive customer experience. Oversee daily processes within the assigned area of responsibility, acting quickly on deviations, resolving issues in a timely manner, identifying improvement opportunities, and ensuring that all routines and working methods are consistently followed. Together as a team We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co‑workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wondered who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA! Job details JOB TYPE – Regular; Full time - HL3 BENEFITS ELIGIBLE - Yes HOURS – 34-40 hours/week; Retail environment. Must have open availability Monday through Sunday. The full hourly range for this role is $25.06 - $35.00 Benefits Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co‑worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment Qualifications 3 years experience in logistics, fulfilment, or warehouse operations within a fast‑paced, process‑driven environment. Strong problem‑solving and communication skills. Proficiency in Microsoft Office tools, including Excel and Power BI. Previous leadership experience preferred. The starting rate/salary for this position ranges from $25.06 USD to $35 USD and will be based on relevant work experience. #J-18808-Ljbffr Inter IKEA Systems B.V.