Advertising Sales Coordinator

Job Description

Job Description

Advertising Sales Coordinator

Department

Advertising (Display and Classified)

Reports to

Director of Advertising Operations

Position Location

Hybrid position based in New Orleans, LA

General Summary of Position

The Sales Coordinator provides administrative and campaign support to the sales team by coordinating the execution of print and digital advertising campaigns from the point of sale through launch. Working closely with account executives, advertisers, and internal departments, this role ensures campaign details, creative assets, billing information, and production timelines are accurate and completed on schedule.

The Sales Coordinator supports campaign setup and execution, facilitates communication between advertisers and internal teams, and helps ensure campaigns are delivered accurately and efficiently. Success in this role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple projects in a fast-paced, deadline-driven environment.

Primary Responsibilities and Essential Duties

• Provide administrative and campaign support to account executives by coordinating campaign setup, processing order details, and ensuring the timely execution of print and digital advertising campaigns.
• Communicate with advertisers via phone and email to confirm campaign details, collect creative assets and other required information, and ensure campaigns are prepared for timely execution.
• Serve as the liaison between advertisers and the creative team by gathering creative requirements, communicating creative requests and direction, and reviewing creative for accuracy, brand consistency, and messaging prior to publication.
• Enter and maintain accurate customer, campaign, and billing information in the company’s billing and order management system.
• Submit campaign instructions for print and digital advertising products, coordinate campaign revisions, and ensure all required information is complete and submitted by established deadlines.
• Generate and distribute standardized monthly campaign performance reports for assigned advertisers using the automated reporting platform.
• Partner with the accounting team to resolve billing discrepancies and ensure accurate invoicing.
• Respond promptly to advertiser and sales representative questions, directing inquiries to the appropriate internal teams as needed.
• Meet regularly with account executives to review campaign status, upcoming deadlines, and outstanding deliverables.
• Manage multiple campaigns simultaneously while maintaining a high level of accuracy, organization, and attention to detail.
• Perform all other job-related duties as assigned.

Education, Experience and Knowledge Requirements

• 1–2 years of administrative, customer service, sales support, or related experience required.
• Previous experience in a media company, advertising agency, or marketing organization preferred.
• Proficiency in Microsoft Office Suite and the ability to learn internal billing, order management, and campaign systems.
• Basic math skills and familiarity with standard office equipment.

Skill Requirements

• Strong organizational skills and attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service and relationship-building skills.
• Proficiency in Microsoft Office Suite and other standard office software.
• Strong time management skills with the ability to prioritize multiple projects and meet deadlines.
• Ability to work collaboratively with account executives and cross-functional teams.

Ability Requirements

• Ability to work independently while contributing as part of a collaborative team.
• Ability to manage multiple priorities and adapt to changing deadlines.
• Ability to maintain accuracy while handling detailed campaign and billing information.
• Ability to build positive working relationships with coworkers, advertisers, and business partners.

The Advocate is an equal employment opportunity employer, committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities and career paths for our employees.  We encourage applicants of all backgrounds and experience levels to apply.  

Salary: Commensurate with experience

Benefits: Medical, dental, vision, Life, Short Term Disability (STD), Long Term Disability (LTD), Paternity Leave, PTO and 401k Retirement Savings company match.