Remote Renewal & Customer Success Specialist
TrulyHired
New York, NY
- Remote job
Follett Software is seeking a Customer Success Specialist to ensure existing customers renew and maintain their investment. You will manage renewal quotes, maintain the renewal calendar, and serve as the primary contact during renewal cycles across the U.S. You will proactively reach out before contract expiration, follow a renewal playbook, and collaborate with Sales and CS teams to uncover upsell opportunities while maintaining deep product knowledge of Follett Software offerings. #J-18808-Ljbffr TrulyHired
Vacancy posted 3 days ago
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