Post-Launch Project Coordinator
Virtual Vocations Inc
Overseeing the systematic assignment and quality control of post-launch website requests, the full-time remote Post-Launch Project Coordinator will monitor support tickets, verify client information, and ensure task completion to maintain high client satisfaction. Key responsibilities Monitor and triage incoming post-launch support tickets, categorizing and prioritizing them within SLA windows Verify necessary client information has been gathered before assigning tasks to developers and communicate timelines Support minor QA checks on deliverables and assist with offboarding procedures and documentation Required qualifications 3+ years of experience as a Project Coordinator in a fast-paced environment Familiarity with project management tools such as HubSpot or Asana Proactive, solutions-oriented mindset with the ability to follow and improve detailed SOPs Experience in digital marketing, agency environments, or client-facing roles preferred Basic knowledge of WordPress is a plus
Vacancy posted 15 hours ago
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