Customer Service Representative
Talently
Job Title: Customer Service Representative (Manufacturing, B2B)
Location: On Site - Cleveland, Ohio, United States
Salary: Salary (DOE) + Bonus
Skills: B2B, Manufacturing, Foundry, Production, Distribution, SAP, JDE, ERP, MS 365
About the Manufacturing Industry / The Opportunity:
Join a dynamic manufacturing organization that delivers high?quality products to a global market. Our client values operational excellence and customer satisfaction, offering a pivotal role where you will ensure seamless order processing, support cross?functional teams, and contribute to efficient production and distribution workflows.
Responsibilities:
- Receive, review, and process customer, distributor, and foundry consignment orders accurately and efficiently.
- Serve as the primary point of contact for customers regarding order status, product availability, inquiries, and complaints.
- Coordinate with Production to confirm product availability and manage supply constraints.
- Work closely with Logistics and Distribution to ensure timely and complete deliveries.
- Print and manage picking slips and shipping documentation.
- Process credits, debits, returns, and order adjustments in line with company policies.
- Act as a liaison between customers and the Sales team to support relationships and issue resolution.
- Collaborate with customers on forecasts for high?volume or recurring products.
Must-Have Skills:
- Minimum of 4 years of customer service experience in a manufacturing or industrial setting.
- Strong written and verbal communication abilities.
- Exceptional customer focus with the ability to handle complex situations professionally.
- Excellent organizational skills, multitasking and prioritization in a fast?paced environment.
- Attention to detail and commitment to accuracy.
- Proficiency with Microsoft Office and PC?based systems.
Nice-to-Have Skills:
- Experience with SAP ERP systems.
- Familiarity with JDE or other ERP platforms.
- Knowledge of MS 365 suite.
- Understanding of production and distribution processes within a foundry environment.
- Ability to collaborate effectively across sales, operations, marketing, and distribution teams.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Cleveland, OH vacancy
$11 - $14 per hour
...Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members...SuggestedDaily paidTemporary workRemote workWork from homeFlexible hoursSagility
Cleveland, OH7 hours ago- ...Description The Customer Service Specialist is responsible for delivering exceptional customer support while serving as the primary point of contact for customers. This role handles inquiries, resolves issues, supports customer retention, and plays a key role in driving...SuggestedWork at office
Socket
Cleveland, OH1 day ago - ...Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise...SuggestedFull timePart timeFlexible hoursAfternoon shift
Roses Discount Stores
Cleveland, OH1 day ago $15 - $18.25 per hour
...Customer Service Representative As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they needright when they need it the most. You'll play a pivotal role in our high-performance environment by building connections...SuggestedHourly payFull timeTemporary workCasual workWork at officeLocal areaTMX Finance Family of Companies
Cleveland, OH2 days ago$35k - $39k
...Customer Service Representative At Strive Global, we believe meaningful connections drive business success. We specialize in delivering innovative marketing and public relations solutions that help organizations strengthen their brand presence and build lasting relationships...SuggestedFull timeStrive Global
Cleveland, OH2 days ago- ...Travel Customer Representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel... ...every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and...Immediate startRemote workFlexible hours
Getaway Travel Agency
Cleveland, OH1 day ago - ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Start working todayLocal areaRemote work
U-Haul
Cleveland, OH1 day ago - ...and equipment, offering manufacturing services while creating innovative engineered supply... ...of the local relationships with the customers we service. Our employees have fun every... .... SUMMARY: The Customer Service Representative is responsible for the daily tasks related...Contract workTemporary workWork at officeLocal areaShift work
BlackHawk Industrial
Cleveland, OH4 days ago - ...phone inquiries related to PAP therapy, scheduling appointments with respiratory therapists, and working to ensure excellent customer service. Responsibilities and Duties: Proficiency in company Enterprise System necessary to enter orders, research patient inquires and...Full timeWork at officeRemote work
Medical Service Company
Cleveland, OH1 day ago $15 per hour
...Customer Service Representative SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive...Hourly payTemporary workFlexible hoursShift workNight shiftAfternoon shift64551 - HUNTINGTON GARAGE
Cleveland, OH3 days ago- ...Hall's Culligan Customer Service Representative Hall's Culligan-located in Cleveland-is currently seeking a Customer Service Representative to join our office support team. Our opportunity: As the premium provider of drinking water and water treatment services for the...Hourly payFull timeWork at officeMonday to FridayWeekend workAfternoon shift
Hall's Culligan Water
Cleveland, OH3 days ago $17.5 - $18 per hour
...started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store...Hourly payWeekly payFull timeLocal areaFlexible hoursWeekday workRent-A-Center
Cleveland, OH2 days ago$15 per hour
...Customer Service Representative Warrensville Heights, OH $15/hour Full-time | Monday – Friday | Shifts between 7:00 AM – 8:00 PM Are you a people person who thrives in a fast-paced environment? Do you enjoy helping others and being part of a mission-driven team?...Full timeWork at officeMonday to FridayShift workWeekday workProvide A Ride
Cleveland, OH7 hours ago- ...Customer Service Representative Health Aid of Ohio (HAO) is a federal supplier and service provider of home healthcare products. We are committed to safely providing our clients with mobility, home accessibility and vehicle accessibility. Our products include a wide...Temporary workZero hours contractWork at office
Health Aid of Ohio
Cleveland, OH4 days ago $13 - $15 per hour
...Overnight Customer Service Representative Bilingual Preferred Job Location: 13520 Euclid Ave, Cleveland OH 44112 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P"...Local areaFlexible hoursNight shiftAfternoon shiftEarly shiftPLS
Cleveland, OH1 day ago- ...Job Description As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally...Shift work
Domino's Franchise
Cleveland, OH4 days ago - ...eligible 1st of the month after 30 days of service Life Insurance eligible 1st of the... ...Supports and drives high levels of customer satisfaction for assigned accounts by providing... ...: Work closely with Sales Representative to quote products to customers in a timely...Flexible hours
LRSolutions
Cleveland, OH4 days ago - ...Customer Service Representative (CSR) The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true...Flexible hoursAfternoon shift
Truenorth
Cleveland, OH2 days ago $45k - $55k
...skills Experience using a CRM system (Salesforce preferred) Self-motivated, goal-oriented, and dependable Experience in facility services or a related industry is a plus If you enjoy prospecting, booking meetings, and earning commission, we encourage you to apply. #J-...Work at officeRemote workA-Quality Facility Services
Cleveland, OH4 days ago$41k - $52k
...platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time... ...to help expand our customer portfolio. Sales Development Representatives are responsible for sourcing, qualifying, and setting new...BrightEdge
Cleveland, OH7 hours ago- ...qualities in our people that our clients look for in our products and services: innovative, adaptive, responsive, flexible, reliable,... ...or GED General computer knowledge Demonstrated successful customer support experience Possess a strong desire to work as a team...Flexible hours3 days per week
- ...Customer Service Representative Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative...
- ...Customer Service Representative The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within...Permanent employmentWork at office
- ...Customer Service Representative Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers...Temporary workLocal area
- ...Customer Service Representative The Customer Service Representative supports customer satisfaction by managing inquiries, processing orders, and ensuring timely and accurate communication. This role acts as a liaison between customers and internal teams, resolving issues...
- ...Customer Service Representative Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that...
- ...Customer Service Representative Inertial Aerospace a HEICO Company (NYSE: HEI) is hiring a full-time Customer Service Representative to join our Avionics team. This position will be located at our Highland Heights, OH Facility and will be a 1st shift position. Inertial...Full timeWork at officeFlexible hoursDay shift
$18 - $22 per hour
...FASTSIGNS Customer Service Representative As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone...Hourly payWork at officeMonday to Friday- ...Customer Service Representative A local company is seeking a Customer Service Representative who will be responsible for delivering excellence in sales and service by effectively communicating with current and prospective customers. Work hours are Monday through Friday...Temporary workLocal areaMonday to Friday
$20 per hour
...Customer Service Representative Waterway is hiring Customer Service Representatives at our South Euclid location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer...Local areaFlexible hoursShift workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- spanish customer service representative Cleveland, OH
- airport customer service agent Cleveland, OH
- career services representative Cleveland, OH
- customer service officer Cleveland, OH
- at home customer service representative Cleveland, OH
- bilingual customer service representative spanish english Cleveland, OH
- full time customer service associate Cleveland, OH
- part time customer service representative work from home Cleveland, OH
- customer associate Cleveland, OH
- customer service specialist Cleveland, OH