Insurance Customer Service Rep

Job Description

Job Description

At Wondra Insurance Solutions Inc. , we empower our clients with protection and peace of mind. As a proud Allstate agency with deep roots in Wisconsin and decades of industry recognition, we deliver top-tier service through a team-first mindset. Our culture is defined by trust, collaboration, and energy. We celebrate individuality, reward growth, and value work-life balance just as much as performance. If you’re looking for a vibrant, people-first workplace where your voice matters, you’ll find your fit here.

We’re hiring a full-time Insurance Customer Service Representative to support our growing client base and help us continue setting the standard for outstanding service. The ideal candidate is licensed, organized, confident on the phone, and enthusiastic about being part of a dynamic and supportive team.

• First-Year Earnings: $40,000-$60,000 (base + commission)
• Schedule: Monday to Friday, no evenings or weekends
• Paid time off (including your birthday!)
• No cold calling
• Dental, vision, life, and disability insurance
• Career growth opportunities
• Paid holidays and volunteer time off
• Positive, team-oriented culture with early release perks

Ready to grow your career with a team that values and supports you? Apply today!

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat
• Manage accounts to ensure timely renewals and payments
• Assist clients with policy information, coverage details, and claims support
• Support client onboarding and internal sales team processes
• Identify opportunities to upsell or cross-sell additional insurance products

Requirements

• Valid Property Casualty license
• Must have previous customer service experience
• Excellent communication skills and a customer-first attitude
• Comfortable handling phone calls and building rapport with clients
• High attention to detail and organizational strength
• Able to multitask and adapt quickly in a team-oriented environment

Benefits
Paid Time Off (PTO)###Work from Home###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###Weekends Off###Paid Volunteer Time Off