Automotive Service Manager

Job Description

Job Description

DARCARS Automotive Group is now hiring a Service Manager 

$150,000 – $220,000+ based on experience

DARCARS Automotive Group is seeking a high-performing Service Manager to lead operations at a one point store. This is a high-income leadership opportunity for a driven service professional who thrives in a fast-paced environment and knows how to build a profitable, customer-focused service department.

This role is ideal for a results-oriented leader who can take full ownership of a single-location operation, drive performance, and elevate both team productivity and customer satisfaction.

If you are a hands-on service leader who knows how to motivate teams, increase service absorption, and deliver an exceptional ownership experience, we want to hear from you.

• 4+ years automotive service technical experience
• 5+ years Service Manager or Service Advisor leadership experience
• Strong leadership and team management skills
• Proven ability to drive revenue, productivity, and customer satisfaction
• Excellent communication and problem-solving abilities
• Experience managing service operations in a dealership environment
• Body Shop experience is a plus

• $150K – $220K+ earning potential based on experience
• Leadership role with full operational control of a one point store
• Established customer base
• Strong support from an established automotive group
• Comprehensive benefits package
• 401(k) with company participation
• Employee discounts on vehicles, parts, and service
• Career advancement opportunities within a large dealership network
• Opportunities to participate in community initiatives

• Lead and manage all operations of the service department for maximum profitability and efficiency
• Forecast departmental goals and execute strategies to achieve them
• Manage staffing including hiring, training, coaching, and performance management
• Build and maintain a high-performing team of service advisors and technicians
• Monitor and improve service KPIs including:
  • Repair order trends
  • Technician productivity and efficiency
  • Sales per repair order
  • Warranty performance and comeback rates
• Maintain excellent customer satisfaction and retention
• Resolve customer concerns professionally and effectively
• Ensure compliance with federal, state, and local regulations
• Maintain department budgets and cost controls
• Ensure a clean, safe, and professional environment for customers and staff

Powered by JazzHR

1UaE6dydeZ