Security Officer

Security Officer – Dedicated Site Location: San Jose, CA Schedule: Full-Time Overnight Shifts Pay Rate: $20 – $21.50 per hour Requirements: Current BSIS Guard Card Benefits: Tuition Assistance for Employees and Immediate Family Members Immediate Opening Signal Security has an immediate opening for a Dedicated Security Officer at a beautiful apartment community in Silicon Valley. If you're dependable, professional, and looking for a company that invests in your growth, this is an opportunity to build a long‑term career with one of the fastest‑growing security organizations in the industry. Training & Support We believe great officers are built through training, mentorship, and support. You’ll receive: On-site field training Officer Advancement Program Open-door management policy Ongoing mentoring and leadership support Bonus programs and pay incentives Bi-weekly pay with direct deposit through ADP Paid Sick Leave Awards and recognition programs Free uniforms and equipment Respectful and supportive management team Position Summary As a Dedicated Security Officer, you will provide a visible security presence while helping create a safe, welcoming environment for residents, guests, vendors, and property staff. This position focuses on observation, reporting, customer service, and proactive foot patrols . Officers are expected to maintain a professional presence, identify potential concerns before they become problems, and provide peace of mind through exceptional service. Important: We do not use physical force against anyone. Our officers rely on communication, professionalism, de‑escalation, and customer service skills to gain compliance whenever possible. Primary Responsibilities Conduct interior and exterior foot patrols throughout the property Observe and report suspicious activity, safety concerns, and policy violations Monitor courtyards, parking areas, common areas, pools, offices, and other high-value areas Respond to resident concerns, disturbances, emergencies, and requests for assistance Monitor access points and report unauthorized entry attempts Complete detailed and accurate reports using company mobile technology Maintain a professional and visible presence throughout the property Communicate effectively with residents, guests, management, and emergency responders Protect client property through proactive observation and reporting Assist with emergency response procedures as necessary Immediately report incidents, hazards, maintenance concerns, and property damage Safeguard company equipment including radios, keys, access cards, and electronic devices Follow all site-specific post orders and client instructions What Success Looks Like Successful officers consistently: Arrive on time and prepared for every shift Maintain professional appearance standards Demonstrate excellent judgment and situational awareness Communicate clearly and professionally De‑escalate situations calmly and respectfully Produce accurate and timely reports Deliver exceptional customer service Follow instructions and site procedures consistently Qualifications Required Current California BSIS Guard Card At least 18 years of age High School Diploma or GED Reliable transportation Ability to pass background screening and drug testing Strong verbal and written communication skills Ability to work independently with minimal supervision Ability to stand and walk for extended periods Ability to lift and move up to 20 pounds Ability to complete required training modules within the first month of employment Preferred Previous security experience Residential community, hospitality, customer service, or public-facing experience Experience writing incident reports and daily activity reports Strong de‑escalation and conflict resolution skills The Signal Difference Officer Advancement Program Signal Security promotes from within whenever possible. Our Officer Advancement Program provides a clear path toward leadership opportunities, promotions, and increased compensation. Learning & Development You'll have access to our 88 University online learning platform, providing ongoing professional development and leadership training. Tuition Assistance Program Through our partnership with Bellevue University: Up to $3,500 annually for full-time and part-time employees Up to $2,500 annually for immediate family members Our Core Values Honesty Nobody is perfect. We value honesty, accountability, and doing the right thing. Relationships & Communication We believe strong communication builds strong teams. We encourage open dialogue and mutual respect. Serving We serve our clients and their communities without hesitation. Passion We take pride in our work and maintain a strong work ethic every day. Learning Questions are encouraged. We invest heavily in training and development because your success matters. About Signal Security Signal Security is one of the world's most innovative security companies. Our mission is to deliver peace of mind to every community we serve. We provide much more than traditional security services by combining proactive patrols, exceptional customer service, technology‑driven reporting, and professional security solutions that protect people, property, and assets. We take our Core Values seriously: Passion, Learning, Serving, Relationships, Honesty, and Integrity —and we’re looking for team members who do the same. Join a company where your work matters, your growth is supported, and your future is valued. Signal is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr