Mental Health Care Coordinator

Care Coordinator Full-Time | in-office Culver City About the Role Psycle Health is transforming the way people access cutting-edge mental health care. From ketamine therapy, Spravato, and TMS (Transcranial Magnetic Stimulation) to psychedelic-assisted treatment and beyond, we connect patients with the innovative care they deserve. We are growing start-up that is looking for talent to grow with! As a Care Coordinator, you’ll be the first voice patients hear. You’ll educate them on treatment options, assess their eligibility, and guide them through every step ~ making what can feel overwhelming feel doable. This role is a blend of patient advocacy, logistics, and clinical communication. What Success Looks Like You’re consistently helping patients get scheduled for evaluations at top clinics You build trust fast, and patients feel supported, not sold to Clinics appreciate your organization, responsiveness, and follow-through You find ways to improve our systems and grow into leadership Responsibilities Conduct educational consultations with prospective patients Explain treatments like Ketamine, TMS, and Psychedelic Therapy in approachable terms Coordinate appointments across multiple clinics and EMR systems Maintain communication with patients from the first outreach to confirmed treatment Ensure documentation and eligibility tracking is up to date Troubleshoot scheduling conflicts and provider calendar updates Qualifications Strong verbal and written communication skills Quick to learn systems - CRM, EMR, Google Workspace, etc. Passion for mental health and curiosity about emerging treatments Detail-oriented, self-starter, able to manage multiple patients at once Background in healthcare, intake coordination, or mental health support is a plus, but not required Why Join Psycle? We’re a media and marketing startup in the mental health space, and we’re growing fast. Our mission is rooted in making modern, research-backed treatments accessible, and we’re building a team that cares just as much as we do. If you’re energized by purpose, growth, and patients who want help, this might be your place.