Operations Manager, Hampton Roads Virginia

Operations Manager

Tetra Tech has an opening for an Operations Manager in Hampton Roads, Virginia

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.

Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential – join us to advance your career while leaving a lasting legacy.

Responsibilities:

• Lead and manage professional staff in the Hampton Roads office and all aspects of individual P&L center management including financial, technical, and administrative performance, staff utilization, recruiting, business development and growth, and corporate policy implementation;
• Act as a highly motivated seller/doer with department management experience;
• Lead the development and growth of environmental remediation, natural resources and compliance services for Federal, State, Local, and/or Commercial Clients within the Hampton Roads area and the surrounding region; while supporting on-going engineering services (site development, municipal engineering services and water resource engineering) within the operating unit and sister operating units;
• Support EGS operating unit initiatives, revenue and growth objectives;
• Support the Regional Manager with staffing, growing, and diversifying Mid-Atlantic Region revenue and client base;
• Primary goal is Growth and Diversification of market sectors.
• Further develop and grow an already established and thriving office in Hampton Roads to support regional growth and client diversification.
• Support and facilitate growth and financial performance for the Tetra Tech Raleigh, NC office which reports through the Hampton Roads office.
• In cooperation with Regional Manager and other offices, help to develop and implement business strategies, set annual marketing budgets, and prepare for bidding opportunities to meet required business metric goals.
• Develop and meet the goals contained in the Annual Operating Plan for the Hampton Roads Operation.
• Manage overhead spending and staff utilization to meet goals.
• Lead, conduct and encourage diversified sales efforts.
• Lead, mentor, train, and grow Tetra Tech's Hampton Roads staff.
• Conduct quarterly/annual staff performance evaluations.
• Work with the Regional Manager to identify areas for improvement within the office (e.g., technical, organization, systems, processes, etc.). Plan and implement or oversee implementation of the changes.
• Work with the Regional Manager when evaluating staff leveling - staff growth and/or work force reductions as necessary.
• Act as a Department, Project or Program Manager and main client contact for any work attained, including - Ensuring timely, quality, and cost-effective work; Maintaining effective client communications; and Collecting receivables.

Qualifications:

• 15+ years' experience in engineering/environmental consulting services with experience in staff or department management, program/project management, business development, and strategic planning focused on the government/commercial market sector is preferred.
• This position requires the successful candidate to be a US citizen due to the projects they will be working on.
• Individual P&L Center management experience a plus.
• Registration or certification is required (PE, PG).
• Experience preparing proposals, work plans, cost estimates for business plans for significant client growth and overseeing the successful implementation of such plans is required.
• Successful experience in managing project and group profitability is required.
• Prior experience in evaluating and managing staff and compliance with financial metrics on a project, group, or office level is required.
• Proven expertise and a successful track record in the government/commercial market industry with the ability to attract new business and penetrate key clients is required.
• Strong track record in identifying opportunities and developing strategies to win targeted pursuits is required.
• Must have a solid understanding of the government/commercial sector including market potential, competition, clients, forecasting, and capture strategy.
• Strong network of clients and long-standing, established relationships within the government/commercial market sector is required.
• Experience working closely with senior management and operations to develop pursuit strategies for perspective projects is required.
• Experience evaluating market competitors, assessing client requirements, and developing strategy to successfully secure awards is required.
• Must have strong networking and collaboration skills as this position requires the ability to work across operational unit lines.
• Skilled in oral and written communication with demonstrated ability developing and delivering effective presentations to customers and management is required.
• A track record in developing and winning work with a long client relationship with either/or the Navy, Army, Air Force, Coast Guard or NASA is highly desirable.
• A track record in developing and winning work with a long client relationship with commercial and/or municipal clients is also highly desirable.

Education & Experience: BS degree in any of the multi-disciplined environmental sciences, engineering, or geologic sciences. MS degree or equivalent in any of the multi-disciplined environmental sciences, engineering, or geologic sciences is desirable. MS degree in business a plus. Professional registration (PE or PG) is desirable. Experience in recruiting, screening, and hiring skilled personnel is a plus.

Supervisory Responsibilities: Operations Manager role will coordinate Program / Project Managers and department managers and provide programmatic guidance, direction, and coaching. As Operations Manager will be responsible to meet or exceed client expectations, achieve projects schedules, maintain budgets, achieve or exceed profit, maintain quality, and ensure that work is performed safely.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, sit and use hands to handle or feel objects, tools, or controls. Specific vision abilities and demands of this job include computer monitor viewing, close vision, color vision, and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and temperature in the work environment are those of a typical office setting.

Language & Communication Skills: Successful candidate must possess effective communication skills, both orally and in written form. Ability to effectively present information, communicate, and respond to questions. Ability to read, research, analyze, and interpret general business periodicals, professional journals, technical documents and procedures, and government regulations. Ability to write detailed reports, business correspondence, and SOPs procedures. The successful candidate must have the ability to respond effectively to the most sensitive inquiries or complaints and the ability to make effective and persuasive presentations on controversial or complex topics. Ability to read and interpret financial documents and work with all mathematical concepts. Ability to apply mathematical concepts.

Mathematical Skills: Must possess mathematical skills commensurate with having earned a BS degree in engineering, science, or a related field.

Other Skills: Candidates must have experience with applicable computer systems including, but not limited to: Microsoft Office Suite programs (i.e., Word, Project, Excel, and Access or related database software).

Life at Tetra Tech: The perks of working at Tetra Tech include: comprehensive and market-competitive benefits. Merit-based financial rewards. Flexibility and company-wide commitment to work/life balance. Collaborative team atmosphere that values the contributions of all employees. Learning and development opportunities for ongoing professional growth.

About Tetra Tech: Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.