Business Office Manager

Join our team at Bristol Hospice and take on the role of Business Office Specialist. If you are detail oriented, we want to hear from you. In this role you will assist the Executive Director and the Business Office Manager with the clerical function of the office.


Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.

Our Culture

Our culture is cultivated using the following values:

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

On an Average Day You Will:

(includes but not limited to)

• Provide office functions including handling correspondence and word processing for hospice organization, managing incoming calls, filing clinical notes, maintaining administrative and clerical files; and ensuring postage is purchased and kept on hand
• Assist BOM in maintaining minutes of meetings
• Assist BOM in ensuring all Doctor's order forms and related forms are completed and signed in compliance with Medicare and Medicaid regulations, place forms and applicable documents into patient files
• Assist BOM in sending Doctor's orders to Physicians when received from nurses for his/her signature; keep current log of what is sent to make sure it is returned with signature
• Assist BOM in keeping all manuals up to date, as assigned
• Assist BOM in closing out patient's clinical record when discharged
• Enter DARs and log/track their submission, if needed when online systems are down or emergency situations
• Assist BOM in accurately entering patient billing data
• Assist BOM in accurately processing and billing Medicare, Medicaid, private payer and patient claims in accordance with payor requirements and organization policy
• Assist in the preparation of monthly billing and accounts receivable reports, alert appropriate management team members regarding late or missing documents for billing
• Establish and maintain positive working relationships with patients, payers, and other customers
• Maintain confidentiality of patient and organization information
• Maintain adequate inventory of medical supplies/items needed to provide appropriate patient care; notify the supervisor when inventory needs to be restocked
• Other duties as assigned

Requirements:

• Must have at least one (1) year of experience in health care data entry
• Preferred one (1) year of pervious health care related billing experience

Knowledge and Skills needed to be successful in role:

• Ability to type 50 words per minute
• Proficient word processing skills
• Excellent computer skills
• Familiar with medical terminology

We Got the Perks:

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

Join a Team that embraces the reverence of life!

EEOC Statement

Bristol Hospice is an Equal Opportunity Employer and participates in E-verify.