Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Knowledge Architect & Content Strategy Lead

Cypress HCM

Cypress HCM is seeking a Lead Knowledge Strategist to maintain and optimize knowledge platforms, communications, and content flows for CS ambassadors in a global, fast-paced setting. You will lead cross-functional teams to deliver accurate, accessible content across knowledge bases, standard responses, and scripts, while driving KPIs and collaborating with product, engineering, and analytics teams. #J-18808-Ljbffr Cypress HCM

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Knowledge Architect & Content Strategy Lead in New York, NY vacancy
  • $150k - $170k

    Lead Architect, HayloARCHayloARC is looking for a talented Lead Architect...  ...the external integration strategy, focusing on scalable API design...  ...functional and/or industry knowledge, education level,...  ...products, combining the best in content, design, production and customer... 
    Content
    Work at office
    Local area
    Immediate start

    Haymarket Media Group

    New York, NY
    1 day ago
  • $136k - $160k

     ...together. We're building one place where your knowledge, projects, meetings, and AI tools live...  ...the Role:Own CX enablement knowledge strategy + systems globally.Notion ships quickly,...  ...the internal knowledge base end-to-end (content + page structure), partnering with CX... 
    Content
    Local area

    Notion Labs

    New York, NY
    1 day ago
  • Notion is seeking a leader to own CX knowledge strategy and end-to-end knowledge systems globally. You will design durable information architecture, govern content, and collaborate with CX Enablement, Product Ops, QA, and Vendor Ops to ensure reliable, scalable knowledge... 
    Content

    Intermedia Lab

    New York, NY
    3 days ago
  • Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information architecture and maintaining the internal knowledge base that supports CX teams.... 
    Suggested

    Notion, LLC

    New York, NY
    4 days ago
  • $201.68k - $322.69k

     ...differences. We believe that belonging leads to better outcomes and a...  ...I can succeed as a Lead Data Architect at Capital Group.”As a Lead...  .... You will steer technology strategy, define target state...  ...generate and present compelling content to guide strategic decisions.... 
    Content
    Full time
    Temporary work
    Local area
    Flexible hours

    Capital Group

    New York, NY
    1 day ago
  • $126.5k - $223.9k

    We are the leading provider of professional services to the middle...  ...anchor RSM’s marketing technology strategy for years to come, with the...  ...questions it should be. Architect the connection between CJA and...  ...Partner with demand generation and content teams to map RSM’s high-... 
    Content
    Full time
    Work experience placement
    Work at office
    Local area
    Immediate start
    Work from home
    Flexible hours

    RSM International

    New York, NY
    4 days ago
  • We Love X GmbH sucht einen SEO Lead (w/m/d), der das Affiliate‑Portfolio verantwortet und...  ...auf den Umsatz. Du treibst die SEO-Strategie für mehrere Affiliate-Websites in unterschiedlichsten...  ...und führst ein kleines Team von SEO Content Managern. Ownership, Impact und schnelle... 
    Content

    We Love X GmbH

    New York, NY
    4 days ago
  •  ...seeks a Story Development & Editorial Manager (Licensed IP) to lead narrative strategy across publishing, audio, games, and consumer products. You...  ..., manuscripts, and character bibles while guiding licensee content. This onsite role requires collaboration with global teams... 
    Content

    Moonbug Entertainment

    New York, NY
    1 day ago
  • Comun is seeking a Brand & Content Lead to own messaging and ensure it lands across all channels. You will manage a hybrid team of full-time...  .... You will shape the brand narrative, design a robust strategy, and translate insights into emotionally resonant storytelling... 
    Content
    Full time
    Visa sponsorship

    Comun

    New York, NY
    4 days ago
  • $10k

     ...About the Role  We’re looking for a Knowledge Management Program Lead to build and scale the knowledge...  ...foundation for growth in knowledge strategy, AI integration, or cross-functional...  ...design, information architecture, and content structuring strongly preferred. ~... 
    Content
    Full time
    Work experience placement

    Hinge

    New York, NY
    a month ago
  •  ...shape the growth and execution strategy for J.P. Morgan Wealth...  ...supporting business results and leading to positive client outcomes.As...  ...marketing teams to develop insights, content, and tools that strengthen...  ...to closure.Maintain current knowledge of relevant products, market... 
    Content
    Temporary work

    JP Morgan Chase

    New York, NY
    3 days ago
  • $60 - $76 per hour

     ...Corporation, the world’s leading media, entertainment, and content company, which gives us...  ...Role Summary As a Content Strategy Lead, you are...  ...client content maturity and architect the path from current state...  ...of continuous learning, knowledge sharing, and craft excellence... 
    Content
    Hourly pay
    Temporary work
    Work at office
    2 days per week

    iCrossing

    New York, NY
    1 day ago
  • $150k - $234k

     ...Leverage prior experience of leading the launch of CPG products in...  ...solution playbooks and advisory content for GTM, helping articulate...  ...fits into CPG innovation strategies. Provide leadership and mentorship...  ...We’re unlocking community knowledge in a new way. Experts add insights... 
    Content
    Hourly pay
    Full time
    Local area

    Fractal

    New York, NY
    3 days ago
  •  ...our lean team. VC research lead - someone obsessed with numbers...  ...market. Terminally online content manager - someone chronically...  ...and lead our X and Substack strategy. You’ll be chronically online...  ...landing page. Maintain internal knowledge base (Notion/Airtable).... 
    Content
    Remote job
    Full time

    Murph Capital

    New York, NY
    5 days ago
  • ICP is a global leader in Content Operations with offices in Atlanta, London, and beyond. The Senior Consultant role translates strategy into action, balancing independent delivery leadership with coaching to shape structured work plans and client-ready outputs that drive... 
    Content

    ICP

    New York, NY
    4 days ago
  • $136k - $160k

    Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will design information architecture, maintain content accuracy, and partner with various teams to ensure effective knowledge retrieval... 
    Content

    Apply

    New York, NY
    2 days ago
  •  ...portfolio of our largest donors. You will shape donor relationship strategy, lead initiatives, and influence the growth of our philanthropy...  ...senior leadership, translating research into donor-facing content and guiding high-stakes decisions. Remote US role with strong... 
    Content
    Remote job
    Flexible hours

    GiveWell

    New York, NY
    2 days ago
  • A leading recruitment firm is seeking a Product Manager for Content Strategy and Knowledge Management in New York. The successful candidate will shape the organization's content creation and dissemination strategies, ensuring efficient knowledge management. They will collaborate... 
    Content

    Pierce Professional Resources

    New York, NY
    4 days ago
  • $85k - $115k

    A leading communication agency in New York seeks a Senior Strategist to drive brand strategy for tech clients. This role involves consulting C-suite executives, integrating PR and content strategies, and leading teams to ensure brand consistency. With a focus on empowering... 
    Content
    Flexible hours

    Codeword

    New York, NY
    4 days ago
  •  ...for a full-time in-office role focused on customer support and knowledge-base governance. You will triage tickets, respond to inquiries,...  ...resolution, and turning common questions into scalable self-serve content. You will build expertise on Basis agents and workflows,... 
    Content
    Full time
    Work at office

    basis-ai

    New York, NY
    2 days ago
  •  ...Job Description Job Description Lead Knowledge Strategist Description: As a Community...  ..., document, and deliver agent facing content. Duties: You are responsible for...  ...instructional content writing/content strategy ~ Highly versed in the adopting, developing... 
    Content

    Cypress HCM

    New York, NY
    23 days ago
  • DeepRec.ai is seeking an AI Knowledge Graph Lead to build and scale the knowledge graph layer for enterprise products. This senior, hands-on leadership role involves designing production knowledge graphs and working closely with AI/ML engineers to turn complex information... 
    Remote job

    DeepRec.ai

    New York, NY
    4 days ago
  • London Stock Exchange Group (LSEG) is seeking an AI Strategy Lead to own and execute AI initiatives across FX trading platforms and engineering functions. You will work with directors, leads, and architecture teams to translate AI opportunities into production-grade services... 

    LSEG

    New York, NY
    11 hours ago
  • Alpaca Health is seeking a Strategy and Ops Lead in New York City. This role involves managing prior authorization workflows and enhancing operational processes in insurance. Ideal candidates possess strong analytical skills and experience in consulting or healthcare strategy... 

    Alpaca Health

    New York, NY
    3 days ago
  • SME Careers is hiring a Brand & Strategy Subject Matter Expert (SME) for a remote contractor role. You will evaluate AI-generated brand strategies and create expert content to improve AI outputs. This position requires strong brand strategy expertise and a minimum of 5... 
    Content
    Remote job
    Contract work
    For contractors

    SME Careers

    New York, NY
    3 days ago
  •  ...such a special place to work.Job OverviewThe Senior of App Strategy will lead the vision, strategy, and execution of Macy’s app growth and...  ...contextual, and predictive signals to deliver more relevant content, offers, and experiences.Bridge Marketing & Product: Collaborate... 
    Content
    Flexible hours

    Macy's

    New York, NY
    1 day ago
  • Dormont Manufacturing Co in New York is seeking a Product Manager for Content Strategy and Knowledge Management. This role focuses on shaping approaches to content creation, enhancing platforms, and improving knowledge sharing. Candidates should have over 5 years of relevant... 
    Content

    Dormont Manufacturing Co

    New York, NY
    5 days ago
  • $119.77k - $140.9k

     ...from Day One.Job DescriptionSUMMARYThe Digital Collections Email Strategy Lead is responsible for the design, execution, and continuous...  ...a strong emphasis on dynamic email templates, variable driven content, and configuration-based eligibility logic. The position partners... 
    Content
    Full time
    Work experience placement
    Local area

    US Bank

    New York, NY
    2 days ago
  • $130k - $165k

    DescriptionKforce has a client that is seeking an ERP Strategy Lead Analyst in New York, NY.Summary:We are seeking a highly motivated ERP...  ...internal business requirements into selection criteria and RFP content for vendor evaluations* Identify opportunities for AI and advanced... 
    Content

    KForce

    New York, NY
    1 day ago
  • William Blair Investment Management is seeking an experienced Investment Content Strategist to join the Investment Strategy team and shape market outlooks across macro trends, geopolitics, and portfolio positioning. You will craft clear, timely content for colleagues,... 
    Content

    Doist

    New York, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Knowledge Architect & Content Strategy Lead. Be the first to apply!